Noelle Flair
Bozeman,MT
Summary
Professional Bartender / Waitress with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
Work History
Wait Staff Member
Texas Roadhouse
08.2023 - 11.2023
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Participated in regular staff meetings and contributed ideas for improving overall service efficiency and guest satisfaction levels.
- Exceeded monthly sales targets consistently by upselling beverages, appetizers, desserts, and other add-ons effectively.
Wait Staff Member
Rib And Chop House
08.2021 - 05.2022
- Built customer loyalty by smoothly executing training initiatives.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Drove client retention, managing daily classes and individual sessions.
- Developed organization systems for personal fitness plans, records and contracts.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Waitress
The Bay Bar And Grille
08.2017 - 05.2018
- Greeted new customers, discussed specials and took drink orders.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Bartender/Waitress/Casino Host
Jackpot Casino 19th Hole
05.2015 - 05.2016
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Prepared specialty desserts for customers including Creme Brule and cheesecake.
- Checked identification for minimum age for sale of alcoholic beverages.
Bartender/Waitress
Spectators Bar & Grille
09.2014 - 05.2015
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate of Science - CPT/FNS
Certified Personal Trainer
NASM11.2014
Associate of Arts - Fashion /graphic Design
The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FL05.1995
High School Diploma -
Bozeman Senior High
Bozeman, MT01.1991
Skills
- Menu Memorization
- Health Codes Compliance
- Suggestive Selling
- Engaging Customers
- Team Building
- Customer Service Expertise
- Engaging Personality
- Aloha POS
- Reliability
- Patience and Tolerance
- Knowledge of Craft and Microbrews
- Hospitality Service Expertise
- Outgoing Personality
Timeline
Wait Staff Member
Texas Roadhouse
08.2023 - 11.2023
Wait Staff Member
Rib And Chop House
08.2021 - 05.2022
Waitress
The Bay Bar And Grille
08.2017 - 05.2018
Bartender/Waitress/Casino Host
Jackpot Casino 19th Hole
05.2015 - 05.2016
Bartender/Waitress
Spectators Bar & Grille
09.2014 - 05.2015
Associate of Science - CPT/FNS
Certified Personal Trainer
Associate of Arts - Fashion /graphic Design
The Art Institute of Fort Lauderdale Inc
High School Diploma -
Bozeman Senior High
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