Noelle Jurek
Chicago,IL
Summary
Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, obtaining referrals, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
Advocate Medical Group
Park Ridge , IL
2023.12 - Current
- Provide support in the Doctor Connect department, assisting physicians and physician representatives with scheduling pediatric subspecialty appointments.
- Redirect patients with out-of-network insurance plans to partnered providers.
- Successfully coordinate with key contacts at Endeavor and University of Chicago to prioritize urgent patient appointments if needed.
- Assist in obtain necessary referrals for appointments.
- Successfully manage patient registration and insurance plan verification.
- Coordinate scheduling of appointments across multiple departments to optimize patient care.
- Access patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Registered Behavior Technician
The Place For Children With Autism
Chicago , IL
2023.02 - 2024.12
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection and graphs.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Worked as part of a collaborative team to address changing needs of the clients.
Grocery Manager
Jewel Osco
Chicago , IL
2020.01 - 2020.10
- Engaged customers and provided very high level of service and support.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Delegated tasks and duties to grocery staff and clearly communicated time-frames for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Completed monthly performance reports
Fresh Assistant Manager
Sams Club Pharmacy
Wheeling , IL
2012.08 - 2015.07
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Trained and led team team supervisors and team members.
- Completed cycle counts and monthly inventory.
- Conducted all hiring and performance reports for team members
- Implemented a new ordering process and identified poor work habits to improve process effectiveness
Education
Some College (No Degree) -
Northeastern Illinois University
Chicago, ILRegistered Behavior Technician Certification
2023
Skills
- Operational Standards
- Conflict resolution skills
- Proficient in Epic
- Insurance Verification
- HIPAA Compliance
- Customer Service
Timeline
Patient Service Representative
Advocate Medical Group
2023.12 - Current
Registered Behavior Technician
The Place For Children With Autism
2023.02 - 2024.12
Grocery Manager
Jewel Osco
2020.01 - 2020.10
Fresh Assistant Manager
Sams Club Pharmacy
2012.08 - 2015.07
Some College (No Degree) -
Northeastern Illinois University
Registered Behavior Technician Certification
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