Noelle Knutsen
Lone Tree,CO
Summary
Results-driven professional with expertise in bar operations and sports performance. Proven track record in delivering exceptional customer service and effective training, leading to improved team performance and increased client satisfaction. Skilled in sales promotion and client engagement strategies.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Head Bartender
Wide Open Saloon
Sedalia, Colorado
10.2023 - Current
- Created a welcoming atmosphere through proactive customer engagement and concern resolution.
- Delivered excellent customer service by addressing guest needs promptly and courteously.
- Trained new bartenders on efficient drink mixing techniques and beer pouring standards.
- Managed daily bar operations to ensure seamless service and effective staff coordination.
Sports Performance Specialist
Elite Performance Center
Centennial, Colorado
05.2021 - 07.2024
- Collaborated with healthcare professionals, including physicians and dietitians, to optimize athlete training.
- Developed individualized training programs to enhance athletes' agility, strength, and speed.
- Conducted sales presentations to promote personal training services and membership options.
- Retained existing clients through effective product knowledge and persuasive communication.
- Established strong customer relationships by facilitating seamless transactions and providing consistent follow-up.
Education
Bachelor of Science - Psychology
Anderson University
Anderson, SC12-2022
Bachelor of Arts - Marketing
Anderson University
Anderson, SC12-2022
Skills
- Customer relationship management
- Product promotion and sales
- Client retention strategies
- Social Media Influencer
- Effective communication skills
- Engaging personality traits
- Marketing experience and sales
Certification
CTP (Certified Personal Trainer), RTP (Return to Performance), CPR
Affiliations
HYROX Pro Competitor, Avid Snowboarder, USA Adult Volleyball Finalist, Wellness Body Builder
Timeline
Head Bartender
Wide Open Saloon
10.2023 - Current
Sports Performance Specialist
Elite Performance Center
05.2021 - 07.2024
Bachelor of Science - Psychology
Anderson University
Bachelor of Arts - Marketing
Anderson University