Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
11
11
years of professional experience
Work History
Owner
True North Coffee And Cafe
04.2021 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Daycare Teacher
Fairfield Christian University
08.2018 - 02.2021
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Actively encouraged children to develop their communication, problem-solving and social skills.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Created curriculum for a school year and provided books, crafts, and more for multiple age groups
Instructed children in health and personal habits, such as eating, resting, and toileting.
Children's Ministry Assistant
Peace Church
09.2018 - 01.2021
Created and maintained safe and nurturing environment for children.
Recruited and trained volunteers and staff in care of children and facility procedures.
Supervised children from age 1 month to 12 years.
Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
Attended meetings with religious leaders.
Supported religious leaders in performing various duties.
Provided guidance to members of congregation.
Camp Counselor
Springhill Camps
05.2018 - 08.2018
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values and providing Biblical lessons throughout the day camp experiences.
Student Activites Coordinator
Ohio Christian University
08.2016 - 05.2018
Fostered an inclusive campus culture that encouraged diversity and collaboration among various student groups.
Managed budgets for multiple clubs and organizations, optimizing resources for maximum impact on student experience.
Streamlined processes involved in event planning by creating templates for proposals, contracts, and permits required from vendors or venues.
Established clear communication channels between administration, faculty members, and students involved in extracurricular activities.
Increased campus participation by effectively promoting events through social media and flyers.
Children's Ministry Intern
Cypress Church
05.2017 - 08.2017
Kept program children safe and secure at all times with proactive monitoring strategies.
Directed pre-school, toddler and infant services to provide comprehensive family support.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Sourced, modified and prepared class curriculum and targeted lesson plans based on subject matter requirements.
Game Room Attendant
Ohio Christian University
08.2015 - 05.2016
Assisted customers with redeeming tickets or points for prizes in a friendly manner.
Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
Enhanced customer experience by ensuring a clean and safe gaming environment.
Worked with a team to create fun events and help reach the goals of the university.
Server
Four Reasons Bakery And Deli
06.2013 - 09.2015
Served food and beverages promptly with focused attention to customer needs.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Education
Bachelor's of Ministry - Children's Ministry
Ohio Christian University
Circleville,OH
05.2018
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Business Management
Strategic Planning
Staff Management
Marketing
Timeline
Owner
True North Coffee And Cafe
04.2021 - Current
Children's Ministry Assistant
Peace Church
09.2018 - 01.2021
Daycare Teacher
Fairfield Christian University
08.2018 - 02.2021
Camp Counselor
Springhill Camps
05.2018 - 08.2018
Children's Ministry Intern
Cypress Church
05.2017 - 08.2017
Student Activites Coordinator
Ohio Christian University
08.2016 - 05.2018
Game Room Attendant
Ohio Christian University
08.2015 - 05.2016
Server
Four Reasons Bakery And Deli
06.2013 - 09.2015
Bachelor's of Ministry - Children's Ministry
Ohio Christian University
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