Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
references
Timeline
Generic

Noelle Tierney

Tampa,FL

Summary

Experienced Sanctions Compliance Analyst with a process-driven approach, skilled in the assessment, tracking, and documentation of information. Proficient in evaluating employee work, company standards, and supporting materials to provide clear assessments and effective solutions. Results-oriented with proven ability to deliver while maintaining a high level of quality and accuracy in a fast-paced, dynamic regulatory environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PAYMENT LIFECYCLE ASSOCIATE - SANCTION ESCALATIONS

JPMorgan Chase
10.2021 - Current
  • Comprehensive expertise in guaranteeing adherence to OFAC (Office of Foreign Assets Control) regulations and internal policy risk protocols.
  • Revised policies and procedures to ensure alignment with the latest OFAC sanctions
  • Proficient in handling a substantial volume of transactions through meticulous research and innovative problem-solving approaches.
  • Broad cross-line-of-business expertise in bank systems and products, encompassing securities, Wire Transfers, Foreign Exchange (FX), USACH, and Swift transactions.
  • Works collaboratively with the Compliance Advisory Team and Client Service representatives to effectively address and navigate current Sanctions programs.
  • Performed senior quality reviews on transactions, both current and post, that were previously assessed by other analysts.
  • Conducted monthly leadership meetings with a team of 60 analysts to review and enhance current sanction procedures.
  • Performed quality assessments on transactions authorized under eCFR General and OFAC Specific licenses.
  • Oversaw the OFAC email inbox to handle high-priority transactions and deliver updates to high-value clients.
  • Block/reject form filing and reporting directly to OFAC.
  • Global training of all new hires.

Claims Manager

United Healthcare
12.2020 - 10.2021
  • Improved claims processing efficiency by implementing streamlined workflow procedures.
  • Reduced claim disputes by enforcing strict adherence to policy terms and conditions.
  • Enhanced customer satisfaction with timely and accurate claims resolutions.
  • Managed a team of claims processors, providing coaching and performance feedback for improved productivity.
  • Swiftly responded to client calls and inquiries, utilizing open-ended questions to provide relevant information.
  • Worked in collaboration with doctors to negotiate rates and ensure correct medical codes are being utilized.
  • Working knowledge of medical billing and coding.


Banquet Supervisor

Specialty Restaurant Corporation
01.2014 - 12.2020
  • Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.
  • Streamlined communication between kitchen and service staff for seamless event execution.
  • Mentored new employees on company policies, procedures, and customer service standards to maximize performance.
  • Managed food and beverage inventory for banquet department, reducing waste and maintaining cost control.
  • Advertisement and marketing of company venues.
  • Scheduling and planning corporate and personal events.
  • Managed all social media accounts.

Education

Bachelor of Science - Business Management

University of South Florida
Tampa, FL
05.2020

Skills

  • Microsoft Office And Excel
  • LexisNexis
  • Client relationships
  • Finance
  • Problem Solving
  • Critical Thinking
  • Written & Verbal Communication
  • Sanctions / AML / BSA Knowledge
  • Strong Interpersonal Skills
  • Investigations Expertise
  • Accounting
  • Training

Certification

  • Tableau Desktop Certification | University of South Florida
  • Association of Certified Anti-Money Laundering Certificate (ACAMS)

Accomplishments

  • Bright Future Scholarship
  • National Honor Society

references

  • Robert Mleczko, 917-273-4782, robert.mleczko@jpmorgan.com, V.P., J.P. Morgan
  • Michael W. Smith, michael.w.smith@jpmorgan.com, Executive Director
  • Reinaldo Jara, 813-624-3595, reinaldo.jara@jpmorgan.com, V.P., J.P. Morgan

Timeline

PAYMENT LIFECYCLE ASSOCIATE - SANCTION ESCALATIONS

JPMorgan Chase
10.2021 - Current

Claims Manager

United Healthcare
12.2020 - 10.2021

Banquet Supervisor

Specialty Restaurant Corporation
01.2014 - 12.2020

Bachelor of Science - Business Management

University of South Florida

Similar Profiles

CREATE PROFILE
Noelle Tierney