Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Noelle White

Ponte Vedra Beach,FL

Summary

Adept at leading teams and enhancing operational efficiency, I honed my skills at Starbucks, mastering staff coaching and health and safety compliance. My proactive approach resulted in significant improvements in training methods and customer satisfaction, showcasing my leadership and sales expertise without relying on numerical data.

Overview

4
4
years of professional experience

Work History

Barista Trainer

Starbucks
06.2023 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Shift Leader

Dunkin' Donuts
12.2021 - 06.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Crew Member

Chick-fil-A
10.2020 - 10.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

High School Diploma -

Fletcher High School
Neptune Beach, FL
05-2023

Skills

  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards
  • Staff coaching
  • Sales expertise

Accomplishments

  • Promoted to Barista Trainer after 12 months.

Timeline

Barista Trainer

Starbucks
06.2023 - Current

Shift Leader

Dunkin' Donuts
12.2021 - 06.2023

Crew Member

Chick-fil-A
10.2020 - 10.2021

High School Diploma -

Fletcher High School

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Noelle White