Noemi Cordero
Cleveland Clinic
Cleveland
1
Language
33
years of professional experience
Experienced Patient Access Representative skilled in multitasking and organization. Successfully coordinated insurance verification processes and adapted to dynamic healthcare environments, ensuring seamless patient access and adherence to confidentiality protocols.
Work History
Patient Access Representative
21 Years 9 Months- Coordinated insurance verification procedures to optimize patient access and minimize delays in service delivery.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Verified patient insurance eligibility and entered patient information into system.
- Followed document protocols to safeguard confidentiality of patient records.
Medical Assistant
11 Years 2 Months- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling and follow-up appointments, optimizing clinic workflow.
- Administered medications and vaccinations as directed by physicians, adhering to strict protocols.
- Conducted patient intake processes, gathering medical histories and vital signs accurately.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
High School Diploma
- Awarded Certified Medical Assistant
- High School Graduate 1978
Skills
Customer service
Insurance verification
HIPAA compliance
Multitasking and organization
Phone and email etiquette
Medical terminology
Strong empathy
Problem-solving
Quality assurance
Eligibility determination
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Representative
Cleveland Clinic
09.2004 - 06.2026Read More
Medical Assistant
Grace Hospital
06.1993 - 08.2004Read More
Cleveland Institute Of Medical Assistants
High School Diploma
Read More