Driven individual seeking new career opportunities to leverage experience in education and administrative support, with a strong background in customer service and bilingual communication.
Overview
8
8
years of professional experience
Work History
Receptionist
Alternative Fuel Solutions
Orange, CA
02.2024 - Current
Managed billing and invoicing processes with accuracy. - Translated documents between English and Spanish for effective communication. - Provided customer support, addressing inquiries and resolving issues efficiently.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Instructional Assistant
Anaheim Elementary School District
Anaheim, CA
11.2016 - 09.2024
Conducted small group instruction to enhance student learning and engagement. - Provided behavior support to students, fostering a positive and productive classroom environment.
Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
Education
Bachelor of Science - Health Sciences
Los Angeles Pacific University
04.2021
Associate of Science -
Santiago Canyon College
Orange, CA
06-2015
Skills
Proficient in Microsoft Word and Excel
Bilingual in Spanish and English
Strong communication and interpersonal skills
Effective problem-solving and organizational abilities