Noemi Gonzalez
Dallas,TX
Summary
Dynamic office management professional with over 12 years of experience in optimizing office operations and delivering exceptional customer service. Skilled in team leadership, inventory management, and budget oversight, contributing to improved efficiency and enhanced team performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Manager
Dallas County
Dallas, TX
10.2013 - Current
- Streamlined office operations by implementing efficient scheduling practices.
- Coordinated staff training sessions to enhance team productivity and compliance.
- Managed inventory levels and procurement processes for office supplies.
- Developed and maintained filing systems to ensure easy access to documentation.
- Oversaw budget management for departmental expenditures, ensuring cost-effectiveness.
- Led communication efforts between departments to foster collaboration and information sharing.
- Implemented process improvements that reduced administrative workload and increased efficiency.
- Mentored junior staff in best practices for office management and customer service skills.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
Community Relations Coordinator
Volunteer Center of North Texas
Dallas, TX
07.2004 - 11.2009
- Developed and implemented community outreach programs to enhance local engagement.
- Coordinated volunteer recruitment efforts, increasing participation rates by building strong relationships.
- Stayed within budget for marketing expenses.
- Collaborated with local organizations to identify partnership opportunities and foster support networks.
Secretary
Storgio Ventura, Inc
Dallas, TX
11.2002 - 06.2004
- Maintained filing systems and ensured timely retrieval of documents for team access.
- Assisted in project management by tracking deadlines and updating stakeholders on progress.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Recorded staff timesheets and managed payroll
Secretary
Santa Clara Catholic Church
Dallas, TX
10.1999 - 08.2002
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Assisted with the weekly bulletin
Education
Criminal Justice
Ana G. Mendez University
Dallas, TXSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Public speaking
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Process Proclamations, Resolutions and Recognitions
- Process Court Order Briefings
- Bookkeeping
- Mail handling
- Inventory control
- Staff management
- Conflict management
- Supply management
- Workflow optimization
- Presentation design
- Team leadership
- Goal setting
- Multitasking and organization
- Experience with Canva
Certification
- Dallas County Leadership & Management Academy Certification in 2024
- National Association of Counties (NACo) High Performance Leadership Academy Certification in 2025
4 times - Unsung Hero of the Year Award for Mothers Against Drunk Driving
I have served as Liaison for County Commissioner Elba Garcia on the Dallas County DWI Taskforce for the past 12 years. In this role, I have coordinated her annual Dallas County DWI Press Conference in an effort to eliminate drunk driving during the holiday season. in partnership with MADD, we have developed different campaign strategies every year, which we launch during this press conference, to bring education and awareness. These awards are in recognition of the success these initiatives resulted in.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
Dallas County
10.2013 - Current
Community Relations Coordinator
Volunteer Center of North Texas
07.2004 - 11.2009
Secretary
Storgio Ventura, Inc
11.2002 - 06.2004
Secretary
Santa Clara Catholic Church
10.1999 - 08.2002
Criminal Justice
Ana G. Mendez University