Noemi Jimenez
Orange,CA
Summary
Professional with communication skills and a proven ability to enhance patient satisfaction. Recognized for strong problem solving aptitude and organizational skills, ensuring seamless operations and positive patient experiences. Strong focus on team collaboration and achieving results. Dependable and adaptable to changing needs.
Overview
5
5
years of professional experience
Work History
Front Office Receptionist
MaXum Therapy
11.2024 - Current
- Accurately handle financial transactions: processing payments and collecting copayments.
- Enhance patient satisfaction by professionally addressing concerns with empathy and efficiency.
- Manage high volume incoming calls: resolve patient inquiries and provide timely information.
- Perform administrative tasks such as data entry, appointment scheduling, filing, and maintaining accurate records.
- Coordinate and communicate authorizations, referrals, and prescription requests with providers and patients.
- Utilize strong verbal communication and active listening skills to support daily operations.
- Physically capable of performing tasks requiring manual dexterity, mobility, and extended computer use.
Mail Carrier
USPS
01.2021 - 12.2024
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents
- Picked up outgoing mail and packages from letter boxes and in person from customers
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items
- Planned and cased mail in sequence of delivery for designated route
- Coordinated ordering of necessary supplies
Care Giver
Park Plaza
11.2020 - 12.2021
Education
High School Diploma -
Orange High School
Orange, CASkills
- Communication Skills
- Microsoft Office
- Microsoft Excel
- Organized
- Adaptable
- Enthusiastic team member
- Memory recall
- Team collaboration
- Decision-making
- Relationship building
- Problem-solving aptitude
- Stress management
Languages
Spanish
Timeline
Front Office Receptionist
MaXum Therapy
11.2024 - Current
Mail Carrier
USPS
01.2021 - 12.2024
Care Giver
Park Plaza
11.2020 - 12.2021
High School Diploma -
Orange High School