Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate
Noemi Najera-Fernandez

Noemi Najera-Fernandez

Tijuana ,Baja California

Summary

Dynamic Account Executive with a proven track record at Smart Connect , excelling in client relationship building and strategic selling. Adept at pipeline management and delivering impactful presentations, I have successfully fostered long-lasting partnerships while enhancing customer satisfaction. My expertise in CRM software and commitment to teamwork drive results and ensure client retention.

Overview

5
5
years of professional experience

Work History

Account Executive

Smart Connect
04.2024 - 04.2025
  • Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.

Appointment Setter

Sunrise
04.2023 - 04.2024
  • Set appointments with potential customers.
  • Provided potential customers with information, to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Utilized CRM system to track and manage leads, keeping appointments organized.
  • Acted as first point of contact and set appointments for prospective clients.

Closer

Taboo
05.2021 - 02.2023
  • Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
  • Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
  • Delivered positive customer experiences and successful deal closures through open, constructive communications.
  • Mentored junior colleagues in closing techniques, contributing to overall team success and growth.

Account Executive

Menutech
03.2020 - 02.2021
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.

Education

Narbone High School
Lomita, CA
06.2002

Skills

  • Client relationship building
  • Pipeline management
  • Customer service
  • Strategic selling
  • CRM software expertise
  • Customer presentations
  • Performance tracking
  • Teamwork and collaboration

Accomplishments

Rep of the month

Timeline

Account Executive

Smart Connect
04.2024 - 04.2025

Appointment Setter

Sunrise
04.2023 - 04.2024

Closer

Taboo
05.2021 - 02.2023

Account Executive

Menutech
03.2020 - 02.2021

Narbone High School

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Noemi Najera-Fernandez