Nolan Johnson
Williamston,MI
Summary
Highly motivated Sales Associate with extensive customer service experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for excellence in customer service and reliability.
Overview
8
8
years of professional experience
Work History
Sales Associate
Wireless Zone Verizon
09.2024 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Uncovered customer needs and positioned products to suit them
- Basic technical support and troubleshooting
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Remained vigilant for potential fraud indicators
- Maintained building interior for professional, clean presentation standards.
- Made cold calls to drive traffic and make sales
Porter
Williams Subaru
05.2023 - 12.2023
- Responsible for customer vehicles from arrival until departure
- Operating car wash
- Creating and maintaining an organized and efficient parking lot
- Maintaining loaner car fleet
- Shuttling customers to and from the dealership
- Performed cleaning and maintenance duties as directed.
Customer Service
Art Unlimited
01.2017 - 05.2023
- Instruct and guide customers along the path to create their own unique piece of art in various mediums
- Log and keep track of detailed customer order slips
- Accurately and efficiently operate a cash register
- Design and create new and engaging projects for customer classes
- Teach classes for both kids and adults in various mediums
- Run birthday parties for kids of all ages, keeping them focused and engaged on a project while ensuring they finish at the proper time
- Accurately measure, cut, and sand wood into shapes such as squares, stars, Christmas trees, etc
- Routinely drive to various locations to pick up inventory and supplies
- Ensure accuracy of shipments received, price and display items for sale
- Maintain a consistent timetable for slip casting
- Responsible for taking out the trash and cleaning the store
- Match up, Package, and call customers for order pickup
- Help teach week long summer camps for kids
- Replace elements in ceramic kilns
Education
Some College (No Degree) - Marketing
Lansing Community College
Lansing, MIHIGH SCHOOL DIPLOMA -
Okemos High School
Okemos, MI05-2020
Skills
- Customer Service
- Problem Solving
- Adaptability
- Critical Thinking
- Time Management
- Leadership
- Communication
- Multi-tasking
Timeline
Sales Associate
Wireless Zone Verizon
09.2024 - Current
Porter
Williams Subaru
05.2023 - 12.2023
Customer Service
Art Unlimited
01.2017 - 05.2023
Some College (No Degree) - Marketing
Lansing Community College
HIGH SCHOOL DIPLOMA -
Okemos High School
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