Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nolen Ludwig

Colorado Springs,CO

Summary

Detail-oriented professional with 3 years of experience in insurance sales, seeking to transition into the legal field as a paralegal or legal assistant. Proven ability to manage complex documentation, interpret policies, and maintain client confidentiality in a fast-paced, compliance-driven environment. Known for strong organizational skills, clear communication, and dedication to accuracy—qualities essential for legal research, case preparation, and administrative support. Eager to leverage transferable skills and grow within a legal support role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed P&C Insurance Sales Agent

Amaya Premier Agency
04.2022 - 07.2025
  • Sold home, auto, renters, landlord, condo, boat, ORV, and commercial policies
  • Managed complete sales lifecycle from prospecting to policy issuance
  • Maintained a 38% close rate
  • Managed lead pipeline, including re-contacting previously quoted leads to turn cold leads into sales
  • Supported agency premium growth by targeting small businesses across multiple industries
  • Tracked lead status and communications using CRM systems

Music School Director

Creative Soul Music School
02.2020 - 04.2022
  • Handled payroll for 60+ staff across 3 locations; managed scheduling, student enrollment, and customer issues
  • Converted marketing leads into paying clients; maintained CRM through HubSpot
  • Trained new hires and coordinated large annual recital events
  • Introduced Zoom lessons and Google Drive systems during the COVID-19 pandemic

Senior Assistant Manager

Massage Envy
04.2019 - 02.2020
  • Managed daily operations for multiple locations; assisted in sales tracking and licensing compliance
  • Trained staff and helped maintain an excellent client experience
  • Experience with Meevo and Millennium Spa software

Education

High School Diploma -

Texas Connections Academy
Remote
06-2017

Skills

  • Insurance Sales (Personal & Commercial)
  • Lead Management & Cold Calling
  • Client Onboarding & Retention
  • Organization & Multi-tasking
  • Customer service
  • Strong negotiation
  • Policy analysis
  • Scheduling/Planning
  • Microsoft office
  • File organization
  • Fast learner
  • CRM software proficiency

Certification

  • Licensed CO Personal and Commercial Lines Insurance Agent - obtained in April 2022

Timeline

Licensed P&C Insurance Sales Agent

Amaya Premier Agency
04.2022 - 07.2025

Music School Director

Creative Soul Music School
02.2020 - 04.2022

Senior Assistant Manager

Massage Envy
04.2019 - 02.2020

High School Diploma -

Texas Connections Academy

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