Nomma Zarubina
Brooklyn,New York
Summary
As a highly motivated professional, I thrive on taking on new challenges. With a strong work ethic, exceptional adaptability, and outstanding interpersonal skills, I excel in both independent and collaborative environments. I have successfully managed the Spa Club at a prestigious five-star hotel and possess extensive experience in organizing international conferences, events, and speeches.
Overview
12
12
years of professional experience
Work History
Receptionist
Easy Way Skin Care
East Brunswick, NJ
09.2022 - 06.2024
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
NGO Representative to the United Nations
NGO Sail of Hope
New York, NY
02.2019 - 02.2022
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Developed and delivered public speaking presentations to large and small audiences.
- Organized focus groups to assess public opinion on specific topics.
Spa Receptionist
Hotel Sokos 5-stars
Saint Petersburg, Russia
08.2012 - 09.2013
- Greeted customers and answered inquiries in a friendly and helpful manner.
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Provided clients with information on spa services, packages, and promotions.
Education
Master of Science - Higher Education Administration
Baruch College
New York, NY05-2022
Bachelor of Science - Study of Religion
Saint-Petersburg State University
Saint-Petersburg, Russia07-2013
Skills
- Database administration
- Front desk operations
- Scheduling
- Administrative support
- Security awareness
- Verbal and written communication
- Phone etiquette
- Scheduling appointments
Languages
English
Full Professional
Russian
Native/ Bilingual
Timeline
Receptionist
Easy Way Skin Care
09.2022 - 06.2024
NGO Representative to the United Nations
NGO Sail of Hope
02.2019 - 02.2022
Spa Receptionist
Hotel Sokos 5-stars
08.2012 - 09.2013
Master of Science - Higher Education Administration
Baruch College
Bachelor of Science - Study of Religion
Saint-Petersburg State University
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