Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nom Mia Erickson

Youngtown,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Housekeeping Supervisor

The Palms at Sun City
Sun City, AZ
03.2023 - Current
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Established effective communication between team members in order to foster a positive work environment.

Customer Relations Specialist

AZ Pet Vet
Goodyear, AZ
11.2021 - 03.2023
  • Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
  • Ordered office supplies as needed and maintained a clean reception area.
  • Greeted clients and their pets upon arrival at the clinic.
  • Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.

Education

Associate of Applied Science - Health Care Administration

University of Phoenix
Tempe, AZ
05-2012

Skills

  • Staff evaluations
  • Staff Scheduling
  • Cleaning practices
  • Department coordination
  • Supply Inventory Management
  • Workload prioritization

Accomplishments

  • Recognized for employee of the month

Timeline

Housekeeping Supervisor

The Palms at Sun City
03.2023 - Current

Customer Relations Specialist

AZ Pet Vet
11.2021 - 03.2023

Associate of Applied Science - Health Care Administration

University of Phoenix

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Nom Mia Erickson