Noor Ismael
Fair Oaks,CA
Summary
Success-driven, resourceful and self-motivated professional with great knowledge of patient monitoring and care plans, medical administration, infection control, etc. Committed to patients' health and well-being by maintaining medical records and keeping patient information confidential. Highly skilled in assessing, planning, implementing, documenting and managing patient care in keeping with facility and hospital protocols.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Representative
Mercy Medical Group Neurology
06.2024 - Current
- The Medical Office Representative (MOR) is the first point of contact for patients, physicians, clinic staff, and vendors.
- The MOR provides superior customer service and manages communications effectively.
- Responsibilities include distributing phone calls and messages appropriately.
- The MOR collects and updates patient demographics and insurance information.
- The role involves verifying health plan eligibility and taking accurate messages.
- The MOR schedules appointments using an electronic practice management system.
- Additional clerical duties may be performed to support clinic operations and quality patient care initiatives.
Student Intern
Dignity Health
12.2023 - 06.2024
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Gained operational knowledge and supported departmental needs.
- Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
Lead Teacher
Star Education
05.2023 - 06.2024
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Tutor - SASEEP
California State University, Sacramento
08.2021 - 12.2022
- Provided virtual tutoring during the pandemic and helped students with specific projects
- Monitored progress, assessed program status & identified student's issues in a timely manner
- Edited and provided constructive criticism regarding students written assignments
- Executed lessons that were assigned to the student based on their educational needs
Education
Bachelor of Science - Public Health Major Concentration in Healthcare Administration
California State University - Sacramento
05.2024
Skills
- Patient Health & Safety
- Medication Administration
- Medical Terminology
- Strong Medical Ethics
- Emergency Medical Procedure
- Quick Learner
- Patient History & Infection Control
- Time Management
Certification
CPR Certified
Languages
Arabic
English
Timeline
Medical Office Representative
Mercy Medical Group Neurology
06.2024 - Current
Student Intern
Dignity Health
12.2023 - 06.2024
Lead Teacher
Star Education
05.2023 - 06.2024
Tutor - SASEEP
California State University, Sacramento
08.2021 - 12.2022
Bachelor of Science - Public Health Major Concentration in Healthcare Administration
California State University - Sacramento
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