Noor Jawwad
San Leandro,CA
Summary
Implemented training schedules and performance enhancement strategies to optimize team productivity and achieve sales targets.
Experienced with managing and motivating sales teams to exceed targets. Utilizes strategic planning and effective communication to drive business growth and enhance client relationships. Strong understanding of market trends and customer needs, ensuring sustained success and competitive advantage.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Lead
Living Spaces
San Leandro, CA
09.2023 - Current
- Engaged customers with personalized service strategies to strengthen relationships and boost sales.
- Analyzed market data and presented product demonstrations to effectively communicate value propositions to potential clients.
- Achieved streamlined transaction processes and effective inventory oversight. Enhanced sales floor organization, contributing to improved customer satisfaction and sales performance.
- Drove sales performance by exceeding established goals through strategic upselling and active customer interaction.
Team Leader
McDonald’s
Castro Valley, CA
10.2020 - 08.2023
- Supervised daily operations and delegated tasks to team members.
- Trained and coached staff, improving productivity and customer satisfaction.
- Conducted performance reviews and prepared reports.
- Ensured smooth workflow and compliance with safety standards.
Customer Service Associate
Beauty Salon
San Lorenzo, CA
02.2021 - 01.2022
- Assisted customers with inquiries, returns, and purchases.
- Stocked and organized merchandise to maintain visual standards.
- Recommended products and handled transactions accurately.
Education
Business Administration And Management
California State University, East Bay
Hayward, CAHigh School Diploma - undefined
Hayward High School
Hayward, CA06.2022
Skills
- Achieved successful project outcomes by cultivating a high-performing team environment Drove team development through targeted training programs Enhanced team efficiency and effectiveness in project execution
- Achieved high customer satisfaction ratings through proactive support and problem resolution Drove sales performance by implementing effective strategies and enhancing team collaboration Increased customer loyalty through personalized service and follow-up initiatives
- Achieved high levels of transaction accuracy through diligent cash handling practices Enhanced customer satisfaction by resolving payment-related issues promptly Contributed to operational efficiency by maintaining organized cash management systems
- Achieved timely project delivery by implementing effective scheduling and work planning strategies Enhanced team performance through proactive task prioritization and resource management Fostered collaboration among team members to streamline project workflows
- Analyzed issues and mediated disputes to promote effective communication and teamwork
- Achieved effective communication across teams by leveraging proficiency in Urdu, English, and basic Spanish Enhanced project collaboration through strategic language support Cultivated a multilingual environment that improved team engagement and productivity
Certification
Driver’s License
Languages
Urdu
Full Professional
Spanish
Elementary
Timeline
Sales Lead
Living Spaces
09.2023 - Current
Customer Service Associate
Beauty Salon
02.2021 - 01.2022
Team Leader
McDonald’s
10.2020 - 08.2023
High School Diploma - undefined
Hayward High School
Business Administration And Management
California State University, East Bay