Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Certification
Work Availability
Timeline

Noor Jawwad

San Leandro,CA

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying the needs to develop and deliver creative solutions. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management. Energetic professional with 3 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Dependable team leader with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salesperson

Living Spaces
San Leandro, CA
09.2023 - Current
  • Developed and executed successful tactics for meeting and surpassing sales targets.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Maintained accurate records of customer interactions and transactions.
  • Conducted market research to identify industry trends and customer needs.
  • Resolved customer complaints promptly and efficiently.
  • Provided personalized service to build relationships with customers.
  • Generated new business opportunities through cold calling campaigns.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Collaborated with team members to develop effective sales plans.
  • Advised customers on the latest product features and benefits.
  • Monitored inventory levels and placed orders as needed.
  • Compiled reports on sales activity, progress towards goals, and other metrics.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Team Leader

McDonald's
Castro Valley, CA
10.2020 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
  • Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Implemented strategies to take advantage of new opportunities.
  • Analyzed key performance indicators to identify effective strategies.

Helper

Beauty Salon
San Lorenzo, CA
02.2021 - 01.2022
  • Provided assistance to customers with inquiries, requests and complaints.
  • Assisted in stocking shelves, unloading merchandise and organizing inventory.
  • Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
  • Organized product displays, rotated stock and removed outdated items.
  • Operated cash register accurately to process customer transactions.
  • Greeted customers warmly upon arrival and provided them with information about products or services available.
  • Processed returns and exchanges efficiently according to store policy.
  • Responded promptly to customer questions or concerns in person or via phone calls.
  • Handled daily opening and closing duties such as counting money in cash drawers and reconciling receipts.
  • Stocked shelves with new merchandise in an organized fashion while adhering to safety regulations.
  • Handled bookings for appointments while ensuring availability of staff members accordingly.
  • Maintained store to exacting visual standards by building attractive displays and merchandising products.
  • Remembered frequent customer names, sizes and clothing preferences.
  • Recommended shoes and accessories to complement client outfits.
  • Embodied strong sense of fashion, enthusiastic attitude and brand aesthetics to generate interest in offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers to determine wants or needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

High School Diploma -

Hayward High School, Hayward, CA
06.2022
  • [Semester 2, 2022] - Honor Roll
  • 4.0 GPA

Skills

  • Work Planning
  • Complaint Resolution
  • Quality Improvement
  • Cash Handling
  • Technical Support
  • Leadership
  • Team Building
  • Goal Setting
  • Evaluating Employee Work
  • Performance Improvement
  • Safety
  • Key Performance Indicators
  • Complex Problem-Solving
  • Work Planning and Prioritization
  • Analytical Thinking
  • Problem-Solving
  • Client Support

Languages

English
Full Professional
Urdu
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted to Team leader due to being responsible and reached the managers satisfaction that achieved me a leader position with more responsibilities.
  • Developed relationships with 5 new clients and typically exceeded sales goals by 50%.

Affiliations

  • Member, Small Business Association (2021 - 2022)

Certification

  • Cosmetology Training - [2021]
  • Driver License - 2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Salesperson - Living Spaces
09.2023 - Current
Helper - Beauty Salon
02.2021 - 01.2022
Team Leader - McDonald's
10.2020 - Current
Hayward High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Noor Jawwad