Noor Wakim
Houston
Summary
Dedicated server with exceptional customer service skills, ensuring guest satisfaction and repeat business. Proven ability to manage high-volume environments while maintaining cleanliness and team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
On The Kirb
Houston, TX
08.2023 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, maintaining a high level of service.
- Assisted in training new servers on menu knowledge and service protocols.
- Implemented daily specials promotions, enhancing customer interest and engagement.
Bartender
Half Shells
Katy, TX
01.2023 - 05.2025
- Prepared and served a variety of beverages in high-volume settings.
- Maintained cleanliness and organization of bar stations, ensuring compliance with health regulations.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Team Lead
Main Squeeze Juice
Katy, TX
03.2020 - 01.2022
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Supervised daily operations, ensuring smooth workflow and high product quality.
- Developed training materials that improved onboarding processes for new employees.
Education
Business
Houston Community College
Houston, TX05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Cleanliness standards
- Team collaboration
Certification
- TABC
- Food Handlers
- Phlebotomy
Languages
Arabic
Professional Working
Timeline
Server
On The Kirb
08.2023 - Current
Bartender
Half Shells
01.2023 - 05.2025
Team Lead
Main Squeeze Juice
03.2020 - 01.2022
Business
Houston Community College