Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nora Allen

Rockford,United States

Summary

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Versatile customer service representative with proven experience delivering service standards to high-level customer accounts.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Midwest Refrigerated Services
02.2024 - 09.2024
  • Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
  • Prepare unloading tally’s for warehouse to receive
  • Close out drivers; add arrival and depart times in CAM
  • Close outbound shipments & send all BOL’s to customer
  • Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
  • Answer phones; schedule appointments
  • Activate/inactivate lot codes
  • Adjust receiving tickets for the dock
  • Additional office duties as needed

Education

GED -

Rock Valley College
Rockford, IL
12-2024

Skills

  • Skilled in formatting and editing with Microsoft Word
  • Strong written communication
  • Engaged listening
  • Strategic issue identification
  • Organizational time strategies
  • Skilled in managing stress
  • Compassionate communication
  • Proficient in technical concepts
  • Consistent patience
  • Resilient project execution
  • Experienced in understanding technical concepts
  • Proficient in organization
  • Collaborative teamwork skills

Timeline

Customer Service Representative

Midwest Refrigerated Services
02.2024 - 09.2024

GED -

Rock Valley College

Similar Profiles

CREATE PROFILE