Summary
Overview
Work History
Education
Skills
References
Timeline
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Nora Jose

Grand Forks,ND

Summary

A reliable, hard working barista quickly masters new concepts and skills. Very passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport as well as a very lively spirit which is great for building a good rapport with customers, very well mannered; customers love working with me!

Overview

2
2
years of professional experience

Work History

Barista

Caribou Coffee
Grand Forks, ND
01.2024 - Current
  • Adhered to health department regulations concerning sanitation standards.
  • Developed positive relationships with customers through friendly interactions.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Cashier/Cook's Assistant

nomnom
Spokane, WA
06.2024 - 12.2024
  • Adhered to food safety standards when storing and preparing food
  • Utilized barcode scanners to process sales more efficiently.
  • Followed company policies on returns, exchanges, refunds when assisting customers.
  • Balanced register drawers at the end of each shift.

Cashier/cook

Jack in the Box
Spokane, WA
01.2023 - 06.2024
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.

Education

Rogers High School
Spokane, WA

Dishman Hills
Spokane, WA

Inchelium High School
Inchelium, WA

Skills

  • Customer Service
  • Strong interpersonal skills
  • Call handling
  • Data Entry
  • Verbal Communication
  • Written Communication
  • Excellent communication skills

References

References available upon request.

Timeline

Cashier/Cook's Assistant

nomnom
06.2024 - 12.2024

Barista

Caribou Coffee
01.2024 - Current

Cashier/cook

Jack in the Box
01.2023 - 06.2024

Rogers High School

Dishman Hills

Inchelium High School

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Nora Jose