Nora Tameem
Summary
Bilingual certified pharmacy technician with 4+ years of experience in pharmacy and healthcare settings, with a strong focus on patient care and communication. Skilled in processing prescriptions, managing inventory, and providing exceptional support via phone and in-person. Currently pursuing a degree in Medical Imaging (Sonography).
Accomplished and certified Pharmacy Technician with over 6 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Meijer Pharmacy
10.2021 - 12.2022
- Provided support for patient inquiries and processed insurance claims over the phone and in-store.
- Coordinated with pharmacists to resolve prescription issues efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Certified Pharmacy Technician
Walmart Pharmacy
01.2019 - 06.2021
- Handled pharmacy operations and prescription fulfillment.
- Ensured compliance with HIPAA and safety standards.
- Responded to a high volume of customer calls and in-person requests.
- Coordinated verification and filling of more than 600 daily prescriptions in high-volume retail pharmacy environment.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Nutrition Services Supervisor
OhioHealth
09.2018 - 01.2020
- Supervised staff and ensured dietary needs were met for patients.
- Collaborated with healthcare teams and maintained service schedules.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Planned and executed promotions and special events in close collaboration with management.
Education
Associate Degree - Medical Imaging (Sonography)
Columbus State Community College
Columbus, OH06.2025
High School Diploma -
Franklin Heights High School
1001 Demorest Rd 06-2017
Skills
- Pharmacy operations & prescription processing
- Remote communication & patient service
- Insurance claim handling
- HIPAA compliance
- Time management & multitasking
- Intravenous admixture preparation
- Point of sale systems proficiency
- Patient confidentiality
- Manual and automated medication dispensing
- Insurance confirmation
- Pharmacy and customer records management
- Problem-solving skills
Certification
- CPhT - Certified Pharmacy Technician
Languages
Arabic
Native or Bilingual
Timeline
Certified Pharmacy Technician
Meijer Pharmacy
10.2021 - 12.2022
Certified Pharmacy Technician
Walmart Pharmacy
01.2019 - 06.2021
Nutrition Services Supervisor
OhioHealth
09.2018 - 01.2020
Associate Degree - Medical Imaging (Sonography)
Columbus State Community College
High School Diploma -
Franklin Heights High School
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