Steve Philip
McKinney,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician
McKinneyCare Pharmacy and Compounding
McKinney, TX
04.2023 - Current
- Process prescriptions, verify accuracy, and manage insurance claims.
- Order, receive, and stock medications to maintain optimal inventory levels.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Compound customized medications per physician specifications.
- Trained and mentored new pharmacy technicians on operational procedures and best practices.
- Provide patient support via phone and in-person consultations.
- Utilize Liberty Software (RXQ & BZQ) for prescription management.
Certified Pharmacy Technician
Plano Pharmacy
Plano, TX
03.2022 - 02.2023
- Filled and dispensed prescriptions efficiently and accurately.
- Compounded sterile and non-sterile medications following safety protocols.
- Managed inventory and coordinated timely deliveries.
- Communicated with patients, physicians, and insurance providers to resolve issues.
- Trained in Liberty Software (RXQ & BZQ).
Certified Pharmacy Technician
Walgreens
McKinney, TX
05.2021 - 06.2022
- Filled prescriptions and prepared medications for patient pickup.
- Opened and prepared the pharmacy for daily operations.
- Scheduled COVID-19 vaccinations and administered tests.
- Handled incoming calls from patients, providers, and insurers.
- Trained and onboarded new pharmacy staff.
Education
Bachelor’s - Health Information Management
Collin College
12-2023
High School Diploma - Health Information Management
Heritage High School
Frisco, TX01-2018
Skills
- Pharmacy Operations & Prescription Processing
- Compounding (Sterile & Non-Sterile)
- Inventory Management & Ordering
- Insurance Verification & Problem Resolution
- COVID-19 Vaccination & Testing Support
- Leadership & Team Training
- Strong Communication & Customer Service
- Time Management & Attention to Detail
Timeline
Certified Pharmacy Technician
McKinneyCare Pharmacy and Compounding
04.2023 - Current
Certified Pharmacy Technician
Plano Pharmacy
03.2022 - 02.2023
Certified Pharmacy Technician
Walgreens
05.2021 - 06.2022
High School Diploma - Health Information Management
Heritage High School
Bachelor’s - Health Information Management
Collin College