Nora Walters
East Lyme,CT
Summary
Results-driven General Sales Manager proficient in Industry products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
26
26
years of professional experience
Work History
General Sales Manager
Reynolds Subaru
04.2013 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed resumes, conducted interviews, work through hiring process. Terminated employees as necessary.
- Handled all aspects of new car inventory. Ordering vehicles, dealer trades and accessorizing.
Sales Manager
Carter Chevrolet & Mazda Of Manchester
06.1998 - 03.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Associates - General
Middlesex Community College
Middletown CTSkills
- Pipeline Maintenance
- Employee Motivation
- Policy Enforcement
- Marketing Support
- Managed several departments to ensure smooth day to day operations
Timeline
General Sales Manager
Reynolds Subaru
04.2013 - Current
Sales Manager
Carter Chevrolet & Mazda Of Manchester
06.1998 - 03.2013
Associates - General
Middlesex Community College
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