Professional Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline

Norah Baribault

Blazing Bagels
San Diego,CA
Norah Baribault
3
Certifications
3
years of professional experience

Motivated individual with hands-on experience in team leadership and customer service within fast-paced environments. Engages in training and mentoring while managing shift operations, showcasing strong organizational and interpersonal skills. Eager to apply marketing knowledge and practical insights to hands-on customer service and sales.

Work History

Shift Leader

1 Year 5 Months
Blazing Bagels | 08.2024 - 01.2026
  • Supervised daily operations, inventory management, and employee performance to ensure efficient workflow and high-quality product delivery.
  • Strong barista skills and proficiency handling order simultaneously while adhering to customer expectations and customizations
  • Knowledge in coffee and beverage production processes
  • Completed cash and credit card transactions accurately using POS software. Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Demonstrated strong multitasking skills, preparing multiple food orders simultaneously in a clean organized space without sacrificing quality or customer satisfaction.
  • Prepared diverse menu items following standardized recipes and safety guidelines. Ensured kitchen cleanliness by adhering to food safety regulations and sanitation practices.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process. Prepared coffee efficiently under time constraints for timely service during peak hours.

Shift Manager

1 Year 5 Months
Vertex Arena | 11.2022 - 04.2024
  • Managed and facilitated each department and handled the scheduling of birthday parties/events. Oversaw the company calendar of all events and curated employee schedules to match, optimizing labor and efficacy in every department. Personally led hiring, onboarding and training of new hires.
  • Managed all food and product inventory to prepare for events, keeping track and ordering all food and drink relative to company calendar as well as predicted customer traffic. Worked hands-on with restaurant serving and taking orders.
  • Assisted in inventory management, tracking ingredient usage and minimizing waste. Monitored cooking times and temperatures to ensure food safety and quality standards were met.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

- Marketing

San Diego State University | San Diego, CA | 05.2029

Alpha Phi Sorority Member

Academic Excellence Award Scholarship Recipient

Extracurricular activities: tutoring students, fostering dogs, volunteer work with elementary school's

High School Diploma

Eastlake High School | Sammamish, WA | 6 2025

4.3 Weighted High School GPA
National Honor Society Member
Extracurricular Activities: Volunteer work with Parkinson's patients, homeless shelters, animal shelters, fostering dogs

Skills

Order accuracy
Recipe adherence
Sanitation practices
Discrepancy resolution
Strong barista skills
Food preparation skills
Customer service focus and management
Cash and credit card handling-POS system operation
Positive attitude and customer relation priority
Sales
upselling and scheduling
Food preparation and handling
Multitasking and organization
Inventory management
Employee scheduling
Team supervision
Food safety compliance

Interests

Emphasis in working directly with customers generating relationships and accommodating preferences and needs.

Certification

CRP Certification

Timeline

Shift Leader

Blazing Bagels
08.2024 - 01.2026Read More

Shift Manager

Vertex Arena
11.2022 - 04.2024Read More

San Diego State University

from Marketing
Read More

Eastlake High School

High School Diploma
Read More
Norah Baribault