Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norah StormOwl-McCraw

Ashland,OR

Summary

Accomplished sales associate with experience at Journeys, known for improving customer satisfaction and fostering repeat business. Skilled in cash handling and POS operations, consistently surpasses sales goals while upholding store visual standards. Committed to exceptional service and enhancing customer loyalty.

Overview

2
2
years of professional experience

Work History

Sales Associate

Journeys
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Efficiently used a POS system to complete online orders and in-store purchases.
  • Mastered proper etiquette for member and account enrollment
  • Built strength in ladder safety, work place safety, and safety training.

Crew Member

Cold Stone Creamery
06.2023 - 08.2023
  • Took orders, prepared ice-cream, and collected payment.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas, kept food preparation area, equipment, and utensils clean and sanitary.
  • Handled "rushes" and fast paced times of work, while still providing quality service.

Education

Crater High School
Central Point, OR
06.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Product sales
  • Customer needs assessment
  • POS system operation

Timeline

Sales Associate

Journeys
08.2023 - Current

Crew Member

Cold Stone Creamery
06.2023 - 08.2023

Crater High School