Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Noraida Morales Colon

Fitchburg,MA

Summary

Proven leader and dedicated team player with a track record of enhancing operational efficiency at McDonald's Restaurant. Skilled in safe food handling and fostering teamwork, I excel in delivering high-quality customer service and maintaining rigorous standards of cleanliness. Demonstrated resilience in resolving customer issues, ensuring a positive brand image and compliance with industry standards.

Overview

9
9
years of professional experience

Work History

Crew Member

Burger King
Leominster, MA
07.2015 - 10.2024
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Resolved customer complaints in a professional manner.
  • Scrubbed and polished counters to remove debris and food.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.

Manager

McDonald's Restaurant
Leominster, MA
07.2020 - 02.2021
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Ensured compliance with regulatory requirements and industry standards.

Education

Associate of Science - Human Services

Mount Wachusett Community College
Gardner, MA
08-2025

High School Diploma -

Fitchburg High School
Fitchburg, MA
05-2003

Skills

  • Performance improvement
  • Willingness to learn
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking and organization
  • Safe food handling
  • Cleaning and sanitizing
  • Hospitality service expertise
  • Customer service
  • Resilience and persistence
  • Interactive communication skills
  • Workplace safety

Affiliations

  • Currently enrolled in school.
  • Mother
  • Grandmother
  • Wife

Timeline

Manager

McDonald's Restaurant
07.2020 - 02.2021

Crew Member

Burger King
07.2015 - 10.2024

Associate of Science - Human Services

Mount Wachusett Community College

High School Diploma -

Fitchburg High School

Similar Profiles

CREATE PROFILE
Noraida Morales Colon