Summary
Overview
Work History
Education
Skills
Timeline
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Norberto Rivera

Hesperia,CA

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

4
4
years of professional experience

Work History

Digital Team Lead

Walmart
Hesperia, CA
05.2024 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.

Personal Shopper

Walmart
Hesperia, CA
09.2021 - 05.2024
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Developed professional relationships with customers to establish repeat business and increase trust.

Seasonal Worker

Costco
Victorville, CA
10.2023 - 01.2024
  • Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
  • Organized merchandise displays on the sales floor.
  • Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.

Cashier

Del Taco
Hesperia, CA
09.2020 - 07.2021
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs

Education

Bachelor of Arts - Marketing

California State University, San Bernardino
San Bernardino, CA
07-2026

Skills

  • Leadership
  • Reliability
  • Professionalism
  • Business Intelligence
  • Sales Forecasting
  • Risk Management

Timeline

Digital Team Lead

Walmart
05.2024 - Current

Seasonal Worker

Costco
10.2023 - 01.2024

Personal Shopper

Walmart
09.2021 - 05.2024

Cashier

Del Taco
09.2020 - 07.2021

Bachelor of Arts - Marketing

California State University, San Bernardino

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Norberto Rivera