Noreen Barrett

• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Deliver excellent customer service attending to people's needs.

• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Delivered excellent customer service attending to people's needs

Performed the following positions: Flight attendant, Gate Agent, Ticket Agent, Reservation Agent, and Ramp Agent.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Managed ticketing, Assuring customers boarding the airplane safely, and consistently abiding on time performance.
• Worked on th ramp loading and unloading customers luggage.
• Increased efficiency and team productivity by promoting operational best practices.

• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Handled billing information over phone.
• Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
• Provided customers with information about availability and pricing.