Noreen El Ahmad
Overview
2
2
years of professional experience
Work History
Satellite Desk Coordinator
Al Araby TV
10.2022 - Current
- Responsible for coordinating satellite operations and managing the satellite desk at Al Araby TV
- Ensure smooth transmission of satellite feeds
- Collaborate with production teams to ensure the timely delivery of content
- Communicate with satellite providers and manage schedules for satellite up-links and down-links
- Handle any emergencies or disruptions to satellite transmission
- The coordination of all SNG and ENG requirements and third-party service providers to achieve success in the delivery of signals
- Receive satellite booking requests from interview desk producers and program/news producers and coordinate with field crews and bureaus to ease the flow of incoming news footage and programs
- Troubleshooting, identifying faults, and taking immediate preventative action to restore traffic
- Clearly fill in regular reports for handover, mentioning incidents, changes to workflow, and anything that needs to follow up
- Working alongside the planning and assignment teams to prepare the needed logistic support for upcoming events.
IT Help Desk
Fadaat Media
05.2022 - 09.2022
- Provided remote and in-person technical support to end-users
- Assisted with troubleshooting hardware and software issues, including network connectivity, computer performance, and software installations
- Responded to help desk tickets and provided timely resolutions
- Escalate complex issues to higher-level support as needed
- Documented and maintained records of support tickets and resolutions
- Created and managed user accounts in Active Directory, ensuring accurate user access and permissions to network resources
- Maintained and updated IT assets and inventory records, providing accurate information for financial and budgetary purposes
- Documented IT processes and procedures, allowing for faster on-boarding of new employees.
Education
Bachelor of Science - Electrical Engineering - Telecommunications And Network Engineering
University of Doha For Science And Technology
01.2023
Diploma - Telecommunications and Network Engineering Technology
College of The North Atlantic
06.2021
Skills
- Ability to Multitask
- Effective Time Management
- Ability to Work in a Team
- Fast Learner
- Leadership
- Problem Solving
- Coordination
- Communication
- Coding
- Python
- Financial Management
Personal Information
Date of Birth: 05/23/00 Place of Birth : Qatar
Nationality: Lebanese. Driving License: Yes
References
All references are available upon request
Timeline
Satellite Desk Coordinator
Al Araby TV
10.2022 - Current
IT Help Desk
Fadaat Media
05.2022 - 09.2022
Bachelor of Science - Electrical Engineering - Telecommunications And Network Engineering
University of Doha For Science And Technology
Diploma - Telecommunications and Network Engineering Technology
College of The North Atlantic
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