Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norell Correa

MOORPARK

Summary

Developed skills in fast-paced customer service environments. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.

Personable and reliable individual with passion for providing exceptional customer service. Committed to contributing to positive team environment and ensuring customer satisfaction.

Overview

4
4
years of professional experience

Work History

Food Service Worker

In N Out
02.2023 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected lunch and dinner rushes.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.

Seasonal Worker

Costco
11.2022 - 01.2023
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Provided backup support in multiple departments as needed, demonstrating flexibility and adaptability in fast-paced environments.

Digital Shopper

Walmart
09.2021 - 10.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Participated in team meetings and staff training sessions.

Education

High School Diploma -

City of Angels
Los Angeles, CA

Associate of Arts - Natural Sciences

Moorpark College
Moorpark, CA
01-2026

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Team oriented
  • Flexible schedule
  • ServSafe certification
  • Cash handling experience

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Food Service Worker

In N Out
02.2023 - Current

Seasonal Worker

Costco
11.2022 - 01.2023

Digital Shopper

Walmart
09.2021 - 10.2022

High School Diploma -

City of Angels

Associate of Arts - Natural Sciences

Moorpark College

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