Norine Lauro
Kailua-Kona,HI
Summary
Dedicated Court Administrator with a strong background in managing court operations, supervising diverse teams, along with expertise in organizational leadership and records management. Skilled in problem-solving, time management, and maintaining compliance with court statutes to ensure efficient case processing, positive public perception, with proven ability to streamline processes and enhance workflow efficiency in court operations.
Overview
29
29
years of professional experience
Work History
Court Administrator II
Kona Circuit Court
Kailua-Kona, HI
06.2023 - Current
- Supervise and oversee various court staff in within the Circuit, District, and Family Court Departments.
- Manage court schedules, ensuring efficient case processing and resource allocation.
- Oversee daily in-court and out of court operations, enhancing workflow efficiency to process and procedures in court along with out of court in the processing of court documents for various case types with Third Circuit District, Family and Circuit Court case types.
- Coordinated communication between judges, attorneys, court staff, Probation Department, Program Services Department, Prosecutor's Office, Public Defender's Office, Hawaii Community Correctional Center, Hawaii Intake Service Center, Hawaii Police Records Department, etc. to streamline court processes, and coordinating transportation of incarcerated inmates to upcoming court hearings, along with coordinating their timely release from incarceration.
- Trained new staff on operational protocols, fostering a collaborative work environment.
- Implemented procedural improvements that enhanced accuracy in case management systems.
- Attend monthly and/or weekly meetings with JIMS, JUSTIS, Criminal Justice Agency, eReminder, and various other Third Circuit committees dealing with the creation and/or updating of certain court forms, processes, and procedures.
- Monitored compliance with Court Statutes and internal policies to mitigate risks.
- Processed workflows related to specific areas of court processes.
- Sorted, stamped, and filed wide variety of legal documents and orders with the Circuit, District and Family Court.
- Reviewed presented documents for accuracy and compliance to Court Rules and Statutes.
- Assisted with the updating of court technology systems, improving efficiency in document filing and retrieval operations for all parties involved in cases.
- Reduced errors in legal documentation by implementing thorough quality control measures during record-keeping processes.
- Addressed concerns from litigants promptly to maintain positive public perception of the Judiciary.
- Ensured timely resolution of cases by coordinating court schedules and maintaining accurate records.
- Established effective communication strategies between courtroom personnel, leading to increased cooperation among different roles within the justice system.
- Hired, managed, developed and trained staff, established and monitored goals, and conducted various employee performance evaluation on hired staff.
Court Administrator I
Kona Circuit Court
Kailua-Kona, HI
05.2022 - 06.2023
- Supervised various positions to improve court operations ranging from Judicial Clerks I to III, Court Document filing Clerks I to III, Circuit Court Clerks I to III, District Court Clerks I to III, Court Bailiffs I to II. The positions included Court Document Supervisor for District, Family and Circuit Court Kona, Circuit Court Clerk Supervisor for Kona and Waimea Family, and District Court, as well as District Court Clerk Supervisor for Kona and Waimea.
- Managed case scheduling and court calendars to optimize workflow efficiency.
- Coordinated communication between judges, attorneys, court staff, Probation Department, Program Services Department, Prosecutor's Office, Public Defender's Office, Hawaii Community Correctional Center, Hawaii Intake Service Center, Hawaii Police Records Department, etc. to ensure accurate information flow, processing of documents, coordinating the transportation of inmates to court hearings, or coordinating the timely release of incarcerated inmates.
- Oversaw record management systems to maintain compliance with Court Statutes.
- Tested programs, reviewed new court forms to help in the decision making and program planning of new procedures and processes before forwarding information to staff for implementation and training.
- Trained new staff on court procedures and administrative processes for seamless integration into the team.
- Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
- Enhanced court staff productivity through effective training programs and performance evaluations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, and conducted various employee performance evaluation on hired employees.
- Processed workflows related to specific areas of court processes.
- Attended monthly and/or weekly meetings with JIMS, JUSTIS, Criminal Justice Agency, eReminder, and various other Third Circuit committees dealing with the creation and/or updating of certain court forms or procedures.
- Reduced errors in legal documentation by implementing thorough quality control measures during record-keeping processes.
- Addressed concerns from litigants promptly to maintain positive public perception of the judiciary.
- Maintained a high level of security within the courthouse by collaborating with law enforcement personnel on safety protocols.
Assistant Court Administrator
Kona Circuit Court
Kailua-Kona, HI
05.2021 - 05.2022
- Managed court scheduling and case management systems to optimize courtroom efficiency.
- Supervised staff within the District, Circuit, and Family Court Departments, ensuring adherence to procedural guidelines and enhancing team performance.
- Developed training programs for new employees, improving onboarding processes and knowledge retention.
- Coordinated communication between judges, attorneys, court personnel, internal and external agencies to facilitate case progress.
- Monitored compliance with Court Rules and Statutes, ensuring operational integrity of the court system.
- Sorted, stamped, and filed wide variety of legal and judicial materials.
- Reviewed presented documents for compliance to standards.
- Maintained a high level of security within the courthouse by collaborating with law enforcement personnel on safety protocols.
- Developed strong relationships with judges, attorneys, and law enforcement agencies to foster a collaborative working environment.
- Updated court technology systems, improving efficiency in document filing and retrieval operations for all parties involved in cases.
- Organized and updated databases, records and other information resources.
- Hired, managed, developed and trained staff, established and monitored goals, conducted employee performance evaulation reviews and administered salaries for staff.
- Processed workflows related to specific areas of court processes.
- Reduced errors in legal documentation by implementing thorough quality control measures during record-keeping processes.
- Addressed concerns from litigants promptly to maintain positive public perception of the judiciary.
- Attend monthly and weekly meetings with JIMS, JUSTIS, Criminal Justice Agency, eReminder, and various other Third Circuit committees dealing with the creation and/or updating of certain court forms and/or procedures.
Court Document Supervisor
Kona Circuit Court
Kailua-Kona, HI
06.2019 - 05.2021
- Supervised court staff, within the Circuit, District, and Family Court ensuring compliance with judicial procedures and enhanced operational efficiency, and assisted in areas needed due to extreme staffing shortage.
- Coordinated case management processes, improving workflow and reducing processing times for court documents.
- Trained new employees on court policies, promoting adherence to regulations and fostering a collaborative environment.
- Implemented quality control measures to maintain accuracy in case filings and documentation handling.
Court Documents Clerk III
Kona Family Court
Kailua-Kona, HI
07.2012 - 06.2019
- Provided assistance to attorneys and self-represented litigants over the counter with various types of documents or orders, related to their Family Court cases.
- Reviewed and processed documents in compliance with Family Court Rules and Statutes.
- Created and processed temporary restraining orders, FC-S custody cases, along with other Family Court related case types such as divorces, paternity, Family Court Criminal, etc.
- Managed case files, maintaining accuracy and confidentiality of sensitive information.
- Implemented process improvements that enhanced workflow efficiency within the court clerk's office.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Edited and proofread documents for accuracy and completeness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Circuit Court Clerk II
Kona Big Island Drug Court
Kealakekua, HI
03.2009 - 07.2012
- Managed court records and documentation for drug court proceedings to ensure compliance with legal standards.
- Coordinated scheduling of hearings and appointments, optimizing court calendar efficiency.
- Facilitated communication between judicial officers, attorneys, and defendants to streamline case processing.
- Created court calendars.
- Utilized Judiciary Juror Management System.
- Attending court hearings, transcribing court minutes.
- Prepared orders, and filed various court documents/orders.
- Prepared appeals to Intermediate Court of Appeals.
- Prepared TUA and Mediation Reports of the Third Circuit Judges to send to Chief Justice Mark Recktenwald.
- Coordinated and arranged weekly/monthly travel plans for Chief Judge Ronald Ibarra.
Court Judicial Assistant
Big Island Drug Court
Kealakekua, HI
07.2005 - 03.2007
- Coordinated and arranged weekly/monthly travel arrangements for Chief Judge Ronald Ibarra.
- Coordinated communication between judges, attorneys, and court personnel to streamline operations and improve workflow efficiency.
- Facilitated scheduling of hearings and appointments, enhancing time management within the court system.
- Prepared court calendars and distributed to various internal and external court agencies.
- Attended court hearings and transcribed court minutes.
- Answered emails and telephone calls from the public and attorneys regarding questions on court process and/or procedures.
- Prepared appeals for Intermediate Court of Appeals.
- Reviewed, received, and processed documents or orders received via court pouch.
Circuit Court Clerk
Kona Circuit Court, Fourth Division
Kealakekua, HI
07.2005 - 03.2007
- Managed court records and documentation, ensuring accuracy and compliance with legal standards.
- Coordinated scheduling of court hearings, optimizing time management for judges and legal teams.
- Prepared and distributed court calendars to internal and external court agencies.
- Attended court hearings and transcribed minutes.
- Processed trial exhibits.
- Answered emails and telephone calls from attorneys and the public in regards to questions they had regarding their case, and/or court processes or procedures.
- Reviewed and processed court documents received for the judge's review.
- Prepared court orders and or Judgments for defendants sentenced to incarceration or probation terms.
Judicial Clerk III
Kona District Court, Third Circuit
Kealakekua, HI
08.2004 - 07.2005
- Managed case files, maintained records, and organized documents for efficient court operations.
- Prepared daily in-custody calendars and paperwork for court clerks.
- Prepared and distributed daily court calendars to internal and external agencies.
- Attended court hearings to bailiff, in the absence of our court bailiff and prepared notices of what transpired during court proceedings.
- Filed and processed traffic and criminal documents, including bench warrants, and search warrants from detectives, along with other various court documents.
- Created new traffic citations received from our Police Department.
Judicial Clerk II
Kona District Court
Kealakekua, HI
01.2002 - 07.2004
- Analyzed court documents for accuracy and compliance with procedural rules.
- Managed case files, ensuring proper organization and timely access for hearings.
- Prepared daily in-custody court calendars and paperwork.
- Prepared and distributed daily court calendars to internal and external agencies.
- Attended court hearings as a bailiff in the absence of our court bailiff, and prepared notices for distribution on what transpired during the court hearing.
- Filed, entered, and created traffic, criminal, and civil cases.
- Filed various court documents which included bench warrants, search warrants, traffic citations.
Court Judicial Assistant
Kona Circuit Court
Kealakekua, HI
05.2002 - 07.2002
- Managed case files and documentation for court proceedings, ensuring accuracy and compliance with legal standards.
- Assisted in preparing court orders and legal documents, maintaining high standards of detail and clarity.
- Prepared and distributed daily court calendars to internal and external agencies.
- Attended court hearings and transcribed minutes.
- Received and processed physical and paper exhibits, received by the court during trial hearings.
- Prepared and filed various court orders for civil and criminal court hearings.
- Answered questions by email and telephone from attorneys or the public in regards to their related court case or court process and/or procedures.
Judicial Clerk I
Kona District Court
Kealakekua, HI
01.2001 - 01.2002
- Filed and entered civil, traffic, and criminal court documents and/or orders.
- Filed bench warrants, search warrants, and created traffic citations.
- Prepared daily in-custody court calendars, paperwork, and notices.
- Answered telephones and assisted attorneys and the public with questions they had regarding their court case, or court processes and procedures.
Internship Student
Hilo Family Court
Hilo, HI
12.1997 - 05.1999
- Assisted in case management by organizing and maintaining court documents.
- Supported legal staff by preparing materials for hearings and trials.
- Pulled files for upcoming court dates.
- Answered telephones assisting attorneys and public regarding their related court case.
- Updated files with court documents.
- Prepped court minutes for court clerks for CPS and FC-DA court hearings.
Education
Associate of Science - Office Administration
Hawaii Community College
Hilo, HI05-1999
High School Diploma -
Waiakea High School
Hilo, HI05-1996
Paralegal Certificate of Completion -
Hawaii Community College
Hilo, HI05-1999
Skills
- Organizational leadership
- Court procedures
- Problem-solving
- Recordkeeping and file management
- Decision-making
- Employee supervision
- Work Planning and Prioritization
- 72 wpm typing speed
- Timesheet processing
- Schedule coordination
- Performance monitoring and improvement
Timeline
Court Administrator II
Kona Circuit Court
06.2023 - Current
Court Administrator I
Kona Circuit Court
05.2022 - 06.2023
Assistant Court Administrator
Kona Circuit Court
05.2021 - 05.2022
Court Document Supervisor
Kona Circuit Court
06.2019 - 05.2021
Court Documents Clerk III
Kona Family Court
07.2012 - 06.2019
Circuit Court Clerk II
Kona Big Island Drug Court
03.2009 - 07.2012
Court Judicial Assistant
Big Island Drug Court
07.2005 - 03.2007
Circuit Court Clerk
Kona Circuit Court, Fourth Division
07.2005 - 03.2007
Judicial Clerk III
Kona District Court, Third Circuit
08.2004 - 07.2005
Court Judicial Assistant
Kona Circuit Court
05.2002 - 07.2002
Judicial Clerk II
Kona District Court
01.2002 - 07.2004
Judicial Clerk I
Kona District Court
01.2001 - 01.2002
Internship Student
Hilo Family Court
12.1997 - 05.1999
Associate of Science - Office Administration
Hawaii Community College
High School Diploma -
Waiakea High School
Paralegal Certificate of Completion -
Hawaii Community College