Norlenys Avila
Lehigh Acres,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Surgical Specialist of Southwest FL
- 02.2016
- Room Patients, Perform Vital Signs, Assist in minor outpatient procedures and wound care, Input patient information in EMR/EHR system
Medical assistant
Children's Specialist Pediatric & Sleep Medicine
- Room Patients, Perform Vital Signs, Injections, EMR Data Entry
Medical assistant
Cigna On Site Health
- Room Patients, Perform vital signs, Phlebotomy, EMR data entry, Front desk, Scheduling appointments, Work Comp and Pre Employments
Care Advocate
United Healthcare Group
10.2021 - Current
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
- Educated patients about available resources, enabling informed decision-making regarding their care options.
- Worked with enrollees to identify gaps in care or obstacles to care.
Education
Occupational Associate of Science Degree in Medical Assistant/X-Ray Technician -
Heritage Institute-Fort Myers
02.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Data Entry
- Bi-lingual capabilities speaking both english and spanish
Certification
- AAMA Certified
- CPR Certified
Personal Information
Title: Certified Medical Assistant
Timeline
Care Advocate
United Healthcare Group
10.2021 - Current
Medical Assistant
Surgical Specialist of Southwest FL
- 02.2016
Medical assistant
Children's Specialist Pediatric & Sleep Medicine
Medical assistant
Cigna On Site Health
Occupational Associate of Science Degree in Medical Assistant/X-Ray Technician -
Heritage Institute-Fort Myers
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