Normalinda Beckner
Customer Service
Aurora,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Walmart
01.2008 - 11.2014
Processed Sales, Returns, Exchanges, Money Transfers, Money orders, Bill pymts. Back up Cashier. Maintained Cleanliness and Order of Area & Merchandise.
Education
None - Early Childhood Education
Waubonsee Community College
Sugar Grove, ILSkills
- Account Updating
- Product Knowledge
- Paperwork Processing
- Data Entry
- Complaint Resolution
- Data Collection
- Problem-Solving Abilities
- Computer Proficiency
- Critical Thinking
- Training Development Aptitude
- Team Development
- Clerical Support
- Customer Service
- Active Listening
- Retail Store Support
- Customer Relations
- Money Handling Abilities
- Credit Adjustments
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Walmart
01.2008 - 11.2014
None - Early Childhood Education
Waubonsee Community College