Norma Berber
Katy,TX
Summary
Proven Community Association Manager with expertise in financial advising, vendor management, operations oversight, and board leadership. Skilled in maintaining strong relationships with residents, vendors, and board members to ensure smooth operations and high satisfaction. Recognized for dedication to teamwork, persistence, and exceeding expectations.
Overview
21
21
years of professional experience
Work History
HOA Community Manager
Crown Colony West HOA
08.2021 - Current
- Advise clients on financial strategies and other decisions
- Assess clients' assets, liabilities, and overall financial conditions
- Vendor management through contracted services
- Assist with routine maintenance and improvements for the Association(s)
- Develop RFPs and Scopes of Work for projects
- Assist Board of Directors with action items and to-do lists
- Attend and conduct Board of Director meetings
- Request and supervise improvements for 519 town homes
- Evaluate exterior of properties to identify needed improvements or repairs
- Implement and enforce policies and procedures to maintain high standards
- Streamline operations with efficient communication, meticulous records, and budget oversight
- Monitor payments and expenses, providing timely and accurate financial reports
- Address and resolve homeowner complaints and inquiries
- Create agendas, minutes, and reports for monthly Board meetings
Graphic Design Freelancer
Self-Employed
03.2020 - 08.2021
- Designed and created advertisements including billboards, logos, flyers, and business cards
- Developed consistent branding and marketing materials for clients
- Prepared proposals incorporating schedules, scopes of work, and budgets
- Applied printing standards to create high-quality designs across digital and print formats
Production Artist
Indoor Media
05.2004 - 03.2020
- Created digital and print layouts for diverse materials at Indoor Media
- Collaborated with art directors, designers, and project managers to meet client needs
- Adjusted existing logos and artwork for various campaigns
- Ensured quality standards and prepared files for print production
Education
Certification - Mortgage Loan Originator
Champions School of Real Estate
Houston, TX01.2021
Certification - Graphic Design
Bradford School of Business
Houston, TX01.1999
High School Diploma - undefined
Alief Hastings High School
Houston, TX01.1998
Skills
- Property management & inspections
- Vendor & contractor management
- Financial budgeting & reporting
- Conflict resolution & customer service
- Board meeting leadership & documentation
- Team collaboration
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adobe Creative Suite (Illustrator, Photoshop, InDesign)
- Tops Professional
- Bilingual: English & Spanish
Core Values
- Dedication to Residents – working to exceed expectations and uphold community standards
- Dedication to the Vision – exceeding goals, being a team player, and persisting until the job is done
- Dedication to the Team – supporting colleagues and ensuring all tasks are completed, regardless of role
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HOA Community Manager
Crown Colony West HOA
08.2021 - Current
Graphic Design Freelancer
Self-Employed
03.2020 - 08.2021
Production Artist
Indoor Media
05.2004 - 03.2020
Certification - Graphic Design
Bradford School of Business
High School Diploma - undefined
Alief Hastings High School
Certification - Mortgage Loan Originator
Champions School of Real Estate
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