Norma Cortez
Su Clinica Familiar
BROWNSVILLE,TX
2
Languages
10
years of professional experience
Detail-oriented Registration Receptionist with strong data entry and appointment scheduling skills. Proven ability to enhance patient experiences and streamline clinic workflows.
Work History
Registration Receptionist
7 Years- Managed patient registration processes, ensuring accuracy and efficiency in data entry.
- Coordinated appointment scheduling, optimizing clinic workflow and minimizing wait times.
- Assisted patients with insurance verification, enhancing understanding of coverage options.
- Maintained organized filing systems for patient records, improving accessibility and compliance.
- Enhanced patient experience by efficiently managing registration processes and providing exceptional customer service.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
PRN Receptionist/PRN Administrative Assistant
9 Months- Uploaded all the travel receipts for all the transporters & flight clerks
- Input in data base all end of month receipts & submitted to accounting for approval
- Made appointments for new employees for drug & finger print test
- Coordinated communication between departments, enhancing workflow efficiency and information sharing.
Education
Associate of Science - Billing & Coding
Skills
Organizational skills
Patient confidentiality
Patient registration
Insurance verification
Data entry proficiency
Appointment scheduling
Multitasking
Accomplishments
- CPR Certified
- GPA 4
- National Technical Honor Society
CPR Certified
Took my CPR training back in April of 2019 & passed my certification.
Languages
English
Spanish
Native or Bilingual
Timeline
Registration Receptionist
Su Clinica Familiar
08.2019 - CurrentRead More
PRN Receptionist/PRN Administrative Assistant
BCFS Health And Human Services
08.2016 - 05.2017Read More
South Texas Vo-Tech
Associate of Science from Billing & Coding
Read More