Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carina zarate

Summary

Dynamic and detail-oriented professional with a proven track record in customer satisfaction at Zapata's Mexican Restaurant. Skilled in cash handling and exceptional communication, I excel in enhancing guest experiences and training staff. Committed to quality control and operational excellence, I thrive in fast-paced environments while maintaining a professional appearance.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Restaurant Server

Zapata's Mexican Restaurant
  • Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
  • Managed multiple tables efficiently, ensuring timely order taking and food delivery.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Handled cash transactions accurately, balancing registers at shift end to ensure financial integrity.

Inventory Administrator

Mars Petcare
01.2023 - Current
  • Assisted in maintaining accurate inventory records using inventory management systems.
  • Supported routine stock audits to ensure compliance with company standards.
  • Learned safety protocols and best practices for handling inventory items.
  • Monitored stock levels and reported discrepancies to senior staff promptly.
  • Managed physical inventory counts, reconciling discrepancies to maintain accurate records and minimize errors.
  • Trained new employees on inventory management procedures and software tools, contributing to their onboarding success.

Packaging Machine Operator

Nestle
11.2021 - 01.2022
  • Operated and maintained high-speed packaging machinery to ensure optimal production efficiency.
  • Monitored product quality during packaging processes, identifying defects and implementing corrective actions.
  • Conducted routine maintenance on equipment to extend operational lifespan and reduce breakdowns.
  • Assisted in training new employees on proper machine operation, safety protocols, and company policies.
  • Operated various types of packaging machines, adapting quickly to different product requirements and packaging materials.
  • Complied with all relevant regulations regarding food safety, sanitation, and workplace cleanliness when handling consumable products.
  • Verified correct items, lot numbers and product shipments to meet customer expectations and standards of quality.

Restaurant Hostess

Zapata's Mexican Grill
07.2018 - 06.2020
  • Greeted and seated guests promptly, ensuring a warm and welcoming atmosphere.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Assisted servers by communicating guest needs effectively during peak hours.
  • Trained new host staff on operational procedures and customer service standards.
  • Monitored dining area to maintain cleanliness and ambiance throughout service periods.
  • Collaborated with management to address guest feedback and improve dining experience.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Complied with food safety and food hygiene regulations to safeguard public health.

Education

High School Diploma -

Future School of Fort Smith
Fort Smith, AR
05-2019

Skills

  • Customer satisfaction
  • Order taking
  • Guest service
  • Exceptional communication
  • Cash handling
  • POS system operation
  • Detail-oriented
  • Memory retention
  • Quality control
  • Professional appearance
  • Payment processing

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

Spanish
Native or Bilingual

Timeline

Inventory Administrator

Mars Petcare
01.2023 - Current

Packaging Machine Operator

Nestle
11.2021 - 01.2022

Restaurant Hostess

Zapata's Mexican Grill
07.2018 - 06.2020

Restaurant Server

Zapata's Mexican Restaurant

High School Diploma -

Future School of Fort Smith

Similar Profiles

CREATE PROFILE
Carina zarate