Norma Moseley SHRM-CP
Osceola,IN
Summary
Bilingual, dynamic and results-driven Human Resources professional with extensive experience across recruitment, employee relations, program facilitation, and policy implementation. Skilled in aligning people strategies with organizational objectives to drive engagement, retention, and operational efficiency. Proven success in full-cycle recruitment, HRIS management, and compliance oversight within fast-paced, multi-site environments. Recognized for building strong partnerships across all levels, anticipating workforce needs, and implementing streamlined processes that enhance productivity and employee experience. A proactive problem-solver and strategic communicator committed to fostering inclusive, high-performing workplaces.
Overview
10
10
years of professional experience
Work History
Bilingual Human Resources
Norsk Hydro
02.2023 - Current
- Track and manage employee leave of absence (LOA) cases; issue exhaustion letters and maintain accurate records.
- Support all administrative functions, ensuring full compliance with company policies and HR leadership directives.
- Communicate HR policies, procedures, and updates clearly and effectively across all levels of the organization.
- Coordinate the full cycle recruiting process, including interviewing, hiring, and onboarding.
- Manage and post plant job openings in alignment with workforce needs.
- Handle employee relations matters, including coaching, counseling, investigations, and exit interviews.
- Provide after-hours HR support across four shifts to ensure continuous employee coverage.
- Partner with supervisors and managers to resolve workplace issues and recommend corrective actions.
- Conduct annual open enrollment meetings and assist employees with benefit selections.
- Process payroll for both hourly and salaried employees with accuracy and timeliness.
- Perform regular audits of I-9 documentation and HRIS data to maintain compliance and data integrity.
- Oversee employee recognition and rewards programs to foster engagement and retention.
- Respond to unemployment claims and coordinate supporting documentation.
- Prepare and report key HR metrics, including labor hours, vacation balances, and attendance data, to stakeholders.
- Lead and expand employee engagement initiatives, growing participation from salaried to include 20 hourly employees.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
RV & Wood Group Recruiter
Patrick Industries
Elkhart, USA
08.2021 - 02.2023
- Manage full-cycle recruitment for 17 business units supporting over 1,800 employees, ensuring alignment with organizational staffing needs and workforce planning goals.
- Oversee high-volume hiring, averaging 30–50 weekly placements across diverse roles and departments.
- Partner closely with managers to identify talent needs, evaluate candidate qualifications, and ensure skill alignment.
- Represent the company at job fairs and community events to strengthen employer branding and expand candidate pipelines.
- Advise supervisors and managers on employee relations matters, providing guidance on performance management, corrective actions, and conflict resolution.
- Respond to employee inquiries regarding benefits, compensation, and HR policies with accuracy and professionalism.
- Facilitate and continuously improve the onboarding process, enhancing new hire engagement and understanding of company operations and culture.
- Collaborate cross-functionally to promote consistent communication, compliance, and positive employee experiences across all business units.
- Elkhart, IN
Human Resources Coordinator
Utilimaster
Bristol, USA
04.2021 - 08.2021
- Coordinated communication for employee orientations and benefits open enrollment, ensuring clear understanding of programs and policies.
- Collaborated with HR leadership to develop policies in response to evolving industry standards and workforce trends.
- Resolved employee inquiries and personnel issues related to HR processes, documentation, and policy clarification.
- Managed full-cycle recruitment, including candidate selection, interviews, and exit processes for all positions.
- Provided guidance to employees on HR policies, procedures, and benefits administration.
- Processed new hire documentation and managed employee change forms to maintain accurate HR records.
- Bristol, IN
Human Resources Coordinator
Genesis Products
Goshen, USA
04.2016 - 04.2021
- Responded to employee inquiries throughout the interview process and collaborated closely with HR business partners to select and interview candidates for all open positions.
- Conducted telephone and onsite interviews, ensuring consistent and positive candidate experience.
- Generated payroll reports, approved timecards, managed office supply orders, conducted employment verifications, and provided translation support for company events.
- Communicated HR policies and procedures to employees and coordinated orientations and benefits open enrollment.
- Traveled to multiple locations, including Elkhart, Goshen, and Fort Wayne, to conduct interviews, orientations, and provide HR support as needed.
- Processed new hire documentation, managed E-Verification, and maintained attendance tracking.
- Goshen, IN
Education
Business Management -
Indiana Institute of Technology
Skills
- Team Collaboration
- Program Facilitation
- Solutions Implementations
- Compliance & Ethics Oversight
- Change Management
- Onboarding & Training Coordination
- Strategic Communications
- Cross Functional Collaboration
- HRIS & Data Management
- Employee Relations & Engagement
- Program & Policy Implementation
- Process Streamlining & Efficiency
Timeline
Bilingual Human Resources
Norsk Hydro
02.2023 - Current
RV & Wood Group Recruiter
Patrick Industries
08.2021 - 02.2023
Human Resources Coordinator
Utilimaster
04.2021 - 08.2021
Human Resources Coordinator
Genesis Products
04.2016 - 04.2021
Business Management -
Indiana Institute of Technology