Norma Thomas
Little Rock,AR
Summary
Dynamic professional with a proven track record in schedule coordination and HIPAA compliance, honed at Arkansas Children Hospital. Skilled in obtaining authorizations and fostering teamwork, I excel in delivering exceptional customer service and ensuring confidentiality. My expertise in database management and ability to build strong relationships highlight my comprehensive skill set.
Overview
2021
2021
years of professional experience
Work History
Surgery Scheduler
St. Vincent's Hospital
Manager
J T Bakery
Administrative Assistant
Arkansas Children Hospital
11.2004 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured confidentiality compliance by following rigorous privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Hall High & UALR A Year And Half.
Little Rock, AR1978
Skills
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
Accomplishments
- Received Arkansas Children's 2019 Champion for children individual award.
Timeline
Administrative Assistant
Arkansas Children Hospital
11.2004 - 09.2020
Surgery Scheduler
St. Vincent's Hospital
Manager
J T Bakery
Hall High & UALR A Year And Half.
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