Norma Williams
Amarillo,TX
Summary
Proven customer service expert with a track record of excellence during tenure at Toot N Totum. Specializes in cash handling and conflict resolution, enhancing customer satisfaction and loyalty. Demonstrated ability to improve transaction accuracy by 30%, leveraging strong communication skills and a commitment to service excellence.
Overview
3
3
years of professional experience
Work History
Cashier
Toot N Totum
10.2020 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Clovis High School
1055 Fowler Ave,clovis Nm05.1998
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Customer Relations
- Written and verbal communication
- Order Taking
- Basic Math Competence
- Cash register systems
- Cash handling expertise
- Payment Processing
- Product restocking
- Product Knowledge
- Conflict Resolution
- Refunds and exchanges
- Cash Drawer Balancing
- Merchandise Restocking
- POS Systems
- Refund handling
- Guest inquiries
- ID Verification
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Toot N Totum
10.2020 - 03.2024
Clovis High School
Similar Profiles
Matthew BuentelloMatthew Buentello
Manager at Toot N TotumManager at Toot N Totum
Alexis CelayaAlexis Celaya
Cashier at Toot N TotumCashier at Toot N Totum
Amanda GarciaAmanda Garcia
Manager at Toot N TotumManager at Toot N Totum
John LaMottaJohn LaMotta
Customer Service Representative at Toot N TotumCustomer Service Representative at Toot N Totum
Sharon HayesSharon Hayes
GED Instructor at Amarillo CollegeGED Instructor at Amarillo College