Norma Erika Duvall
North Salt Lake,UT
Summary
I am a hard worker. I learn quickly and am reliable
Overview
1
1
Language
17
17
years of professional experience
Work History
Cashier
JCPenney
08.2024 - 03.2025
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers entering the store entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Dillards Retail
01.2022 - 05.2024
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and returns, enhancing satisfaction.
- Maintained accurate cash drawer balances through diligent monitoring.
- Collaborated with team members to achieve daily sales goals consistently.
- Resolved customer complaints promptly, improving overall store experience.
- Sales
Manager-Owner
Cafe Galleria
04.2008 - 11.2019
- Payroll
- Oversaw daily operations, ensuring exceptional customer service and quality food preparation.
- Implemented process improvements, enhancing workflow efficiency and reducing service times.
- Managed inventory levels, optimizing stock control to minimize waste and costs.
- Managed inventory levels, controlling to minimize waste and costs.
- Taxes
Education
Bachelor of Arts - Marketing
UNAM
Mexico, D.F.09-1994
Skills
- Work ethic and integrity Excellent customer Service
Languages
Spanish
Native or Bilingual
Timeline
Cashier
JCPenney
08.2024 - 03.2025
Cashier
Dillards Retail
01.2022 - 05.2024
Manager-Owner
Cafe Galleria
04.2008 - 11.2019
Bachelor of Arts - Marketing
UNAM