Norma Jean Fagin
Saint Paul,MN
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
Work History
Volunteer Coordinator
Talent Quest International
Bonne Terre, Missouri
06.2023 - Current
- Coordinated volunteer schedules and managed communication with team members.
- Organized training sessions to enhance volunteer skills and knowledge.
- Developed outreach materials to recruit new vendors for singing contests.
- Solicited local businesses to become sponsors and donate cash and prizes for winners of contests.
- Ran contests and trained area karaoke hosts to run contests.
- Coached mid-level winners in their performance skills.
- Awarded as the 2025 Talent Quest International KJ of the year.
- Facilitated meetings to discuss project updates and volunteer feedback.
- Monitored volunteer performance and provided supportive guidance as needed.
- Collaborated with community partners to expand volunteer opportunities and networks.
CEO/Owner/Operator
Rhapsody Entertainment Llc
Bonne Terre, MO
07.2013 - 10.2025
- Directed strategic initiatives to enhance company market presence in entertainment sector.
- Oversaw financial planning and budgeting to ensure operational efficiency.
- Oversaw marketing, contracting and vendor relations.
- Oversaw operations, maintenance of equipment and production of entertainment in my community.
- Monthly bookkeeping and payroll
Electro Neuro Diagnostic Technologist
United Hospital
Saint Paul, Minnesota
01.2011 - 08.2011
- Attach electrodes to patients for brain monitoring.
- Run EEG testing.
- Monitor and read EEG scans for signs of epilepsy.
- Maintenance/cleaning of equipment.
- Reporting of results to team.
- Prepared patients for neurodiagnostic procedures by explaining protocols.
Student
Minneapolis Community & Technical College
Minneapolis, Minnesota
08.2006 - 05.2008
- Attended lectures and engaged with diverse course materials.
- Collaborated with peers on group projects and presentations.
- Conducted research using college library resources and databases.
- On site clinical at various hospitals in Twin Cities, MN.
- Graduated with honors.
- Developed effective study habits to manage coursework efficiently.
Account Manager
Express Scripts
Eden Prairie, Minnesota
03.2003 - 05.2006
- Handled escalated customer prescription issues.
- Weekly, quarterly and yearly reporting to client.
- Quarterly in person meeting with client.
- Analyzed client feedback to identify areas for service improvement and innovation.
Accounting Department Supervisor
Small paging company no longer in business
Golden Valley, MN
03.2000 - 03.2001
- Managed daily accounting operations for a small paging company.
- Oversaw financial reporting and compliance with accounting standards.
- Supervised accounts payable and receivable processes efficiently.
- Assisted with quarterly tax reporting.
- Monthly sales commission reporting.
Various Administrative Assistant positions
Various employers in the Twin Cities metro area
Minneapolis, Minnesota
01.1993 - 01.1999
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and appointments for multiple executives across various departments.
- Prepared reports and documents using Microsoft Office Suite for meetings and presentations.
- Prepared sales presentations using Microsoft PowerPoint, Excel and Word.
- Other skills used included data entry, correspondence, assisting clients with questions/issues.
- Reporting
Education
AAS Degree - Electro Neuro Diagnostic Technology
Minneapolis Community And Technical College
Minneapolis, MN 08.2006 - 05.2008
N/A - Advertising Design
Brown College
Minneapolis, MN 01.1992 - 07.1993
Skills
- Administrative and Office Management
- Organization and implementation
- Monthly Bookkeeping & Reporting
- Promotion & Marketing
- Training & oversight
- Leadership and Entrepreneurial
- Vendor/Client Relations
- Community Networking
Timeline
Volunteer Coordinator
Talent Quest International
06.2023 - Current
CEO/Owner/Operator
Rhapsody Entertainment Llc
07.2013 - 10.2025
Electro Neuro Diagnostic Technologist
United Hospital
01.2011 - 08.2011
Student
Minneapolis Community & Technical College
08.2006 - 05.2008
AAS Degree - Electro Neuro Diagnostic Technology
Minneapolis Community And Technical College
08.2006 - 05.2008
Account Manager
Express Scripts
03.2003 - 05.2006
Accounting Department Supervisor
Small paging company no longer in business
03.2000 - 03.2001
Various Administrative Assistant positions
Various employers in the Twin Cities metro area
01.1993 - 01.1999
N/A - Advertising Design
Brown College
01.1992 - 07.1993