Norma Kristel Gracia
Goodyear,AZ
Summary
Dynamic professional, skilled in documentation and interpersonal communication. I bring results through meticulous attention to detail and a steadfast focus on achieving objectives, demonstrating commitment including professionalism and ethic.
Overview
8
8
years of professional experience
Work History
Insurance Agent
GNP
Sonora
06.2017 - 12.2022
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Supervisor
Confederación Nacional De Organizaciones Ganaderas
México
01.2018 - 03.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Monitored workflow to improve employee time management and increase productivity.
- Conducted routine inspections to check quality and compliance with established specifications.
- Fill out documentation as required including inspection records.
- Prepare and submit comprehensive reports.
Asesor Inmobiliario
Condominios SC
Sonora
04.2015 - 06.2017
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
Education
Bachelor Degree - Business Administration
ITSON
México06.2016
Skills
- Documentation and reporting
- Interpersonal and written communication
- Self motivated
- Professionalism and Ethics
- Customer Service
- Negotiation
- Document Control
- Requirements Reviews
- Focused on objectives
- Marketing Strategies
- Administrative Functions
Timeline
Supervisor
Confederación Nacional De Organizaciones Ganaderas
01.2018 - 03.2020
Insurance Agent
GNP
06.2017 - 12.2022
Asesor Inmobiliario
Condominios SC
04.2015 - 06.2017
Bachelor Degree - Business Administration
ITSON