NORMAN BEREIJI
Leander,TX
Summary
Dedicated automotive sales professional recognized for achieving high customer satisfaction and fostering strong relationships. Prepared for a transition into Finance & Insurance, equipped with extensive dealership knowledge and a commitment to enhancing profitability while delivering exceptional customer service.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Product Specialist
Hyundai of Leander
Leander, Texas
04.2025 - Current
- Guide customers through the complete sales process for new Hyundai and pre-owned vehicles, from consultation and vehicle selection through negotiation, delivery, and follow-up.
- Maintain strong knowledge of Hyundai products, technology, trim levels, incentives, warranties, and ownership benefits while effectively presenting value across diverse inventory.
- Manage multiple customers and active deals simultaneously while maintaining accuracy, organization, responsiveness, and exceptional customer service.
- Collaborate closely with Sales Management, Product Specialists, and the Finance Department to ensure efficient deal progression, smooth customer transitions, and compliance throughout the sales-to-finance process.
- Consistently meet passing CSI standards and build lasting customer relationships resulting in 5-star reviews, referrals, repeat business, testimonials, and customer recognition.
- Skilled in identifying customer needs, overcoming objections, negotiating and closing transactions, and balancing customer satisfaction with dealership profitability; pursuing advancement into Finance & Insurance (F&I) with a focus on financing, lender relationships, protection products, compliance, and dealership profitability.
Education
High School Diploma -
Glenn High School 3.5 GPA
Leander, TX05-2023
Skills
- New & Pre-Owned Sales
- Hyundai Product Knowledge
- Vehicle Consultation
- Customer Needs Analysis
- Negotiation & Closing
- Objection resolution
- Deal Structuring
- Sales Process Management
- F&I Process Knowledge
- Revenue & Gross Awareness
- Multi-deal management
- Internal Dealership Experience
- Team Collaboration
- Customer Retention
- CSI Performance
- Relationship Building
- Referral development
- Career Development Focus
Professional Highlights
- #2 Salesperson, 2025, Hyundai of Leander
- Dealership Record Holder, 6 Vehicles Sold in One Day — Demonstrated the ability to handle a high volume of customers and transactions simultaneously while maintaining an efficient sales process and strong customer experience.
- Proven Internal Performance, Established member of the Hyundai of Leander team with demonstrated success in the dealership’s fast paced environment and the ability to work effectively across departments.
- Consistent CSI Performance, Maintains passing CSI scores month after month.
- Proven Customer Reputation, Strong documented history of 5-star customer reviews, testimonials, repeat business, referrals, and positive ownership experiences.
- Long-Term Commitment to the Automotive Industry, Committed to building a long-term career in the automotive business, continuing to grow within Hyundai of Leander, and earning the opportunity to advance into Finance & Insurance.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Full Professional
Timeline
Product Specialist
Hyundai of Leander
04.2025 - Current
High School Diploma -
Glenn High School 3.5 GPA