Breanna Gonzalez
Fresno,CA
Summary
Dedicated professional eager to create and implement successful strategies that improve organizational efficiency. Adept at utilizing data analysis to provide valuable insights into HR initiatives. Possesses strong communication and interpersonal skills, and is committed to pursuing best practices for employee development and retention. Available to work during Central Standard Time (CST) and Eastern Standard Time (EST) time zones.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Clinical Recruiter
Maximus
12.2022 - Current
- Conduct demographic sourcing of candidate pools along with acquisition of contact data
- Generate and cultivate new leads for recruitment opportunities
- Utilize Applicant Tracking Systems (ATS), Practice Match, and LinkedIn Recruiter and Practice Match for efficient candidate sourcing
- Input and manage professional details of providers into the centralized recruitment database for streamlined communication
- Execute phone and video interviews via platforms such as Zoom
- Upload candidate CVs and licensure documentation to the database
- Perform American Medical Association (AMA) and National Practitioner Data Bank (NPDB) report analyses as part of the vetting process
- Document all stages of the hiring process from initial interviews through to onboarding and credentialing
- Prepare and circulate weekly candidate reports for internal review
- Foster relationships with healthcare professionals including physicians, Occupational Therapists (OT), Physical Therapists (PT), MDs/DOs, Nurse Practitioners (NPs), Registered Nurses (RNs), and Licensed Vocational Nurses (LVNs)
- Establish and maintain collaborative relationships with government program managers to facilitate compliance and program needs.
- Managed approximately 30 plus incoming calls, emails per day.
Recruiting Manager
Supplemental Health Care
04.2022 - 12.2022
- Execute comprehensive desk operations, including candidate sourcing, pre-screening, and conducting interviews
- Collaborate closely with the Client Services Manager to align recruitment strategies with client needs
- Provide mentorship and training to recruiters on industry best practices to enhance recruitment effectiveness
- Oversee the complete recruitment cycle from initial outreach to final placement
- Innovate and implement advanced recruitment strategies to attract top talent
- Manage job postings across relevant platforms effectively
- Prepare and extend job offers while employing pre-closing techniques to enhance candidate acceptance
- Liaise with compliance teams to address and resolve any atypical issues that may arise during the hiring process
- Source candidates for a diverse range of positions using platforms like Vivian and various social media channels
- Facilitate the hiring process for Travel RNs, LPNs/LVNs, CNAs, and Physicians in alignment with government project requirements
- Support credentialing processes to ensure compliance and readiness for placement
- Maintain and update applicant tracking systems to ensure accurate tracking and reporting
- Focus on retaining and recruiting highly qualified candidates to meet organizational needs
- Surpassed weekly call count goals, consistently exceeding the target og 750 calls per week.
Director of Operations
A Better Solution In Home Care, Inc
09.2019 - 04.2022
- I focused on strategic growth and development by enhancing the organization's brand within the Fresno County region
- This included developing programs aimed at reducing hospital readmissions and demonstrating the cost-effectiveness of providing healthcare in clients' homes
- I built lasting relationships with group homes and behavioral health clinics, and established contracts with top local hospitals and assisted living facilities to earn recognition as the preferred home care provider
- In managing a team of over 70 caregivers and a support staff of 5, including a staffing coordinator, I effectively oversaw operations
- Our startup company broke even within the first three months of business
- Key Responsibilities and Skills:
- Strategic Marketing Methods
- Human Resources Management
- Proficiency in Outlook and Microsoft Office
- Familiarity with Bullhorn and Salesforce
- On-Call Duties
- Staffing and Scheduling
- Creating Weekly Staff Schedules
- Credentialing
- Recruiting
- Payroll Management
- Sales Management
Healthcare Recruiter Management
Maxim Healthcare Services
03.2015 - 09.2019
- Identify qualified candidates for positions such as PCAs, Behavioral Health Techs, LVNs, RNs, Med Surg/Tele, NICU, and Rehab using various recruiting and sourcing strategies for both travel and local contracts
- Recruitment efforts will focus on hospitals, private care settings, and VA contracts, including interviewing qualified candidates
- Build and maintain relationships with healthcare professionals to enhance knowledge sharing and generate referrals and sales leads
- Engage in extensive proactive communication through in-person meetings, phone calls, and emails
- Maintain positive relationships by communicating daily with clients and family members
- Perform a variety of customer service-related activities and complete other assigned projects and duties, which may include filling, using Microsoft Office and Outlook, data entry, receptionist tasks, scheduling, and marketing
- Consistently exceeded weekly call count goals of 850 by improving operational efficiency.
Medication Technician/Caregiver PRN
Westmont Living
01.2014 - 01.2018
- Ordered and administered medications for residents
- Entered data into Medical Administration Records (MAR)
- Communicated with doctors and insurance companies to ensure proper patient care and obtain necessary authorizations
- Monitored patients and reported any changes in their condition
- Assisted with patient escorts and participated in two-person assists
- Received the Employee of the Month Award
- Supported needs of 14+ residents under long-term care.
Medication Aide / Technician / Certified Nursing Assistant
Brookdale Senior Living
01.2016 - 01.2017
- Ordered and administrated residents medications
- Entered data into Medical Administration Records (MAR)
- Communicated with doctors and insurance companies to ensure proper care and authorizations
- Monitored patients and reported changes in condition
- Participated in 2-person assists and escorts
- Received Employee of the Month Award
- Worked in a nursing facility
- Assisted 12 elderly, disabled, cancer, and hospice patients daily
- Provided for clients', patients', and residents' physical and emotional needs
- Took vital signs regularly
- Administered clients their medication(s)
- Assisted with light housekeeping/ Picked up clients rooms
- Assisted clients and residents with daily routines: feeding, bathing, dressing, grooming, walking, exercising, and ROM exercises
- Aided in lifting clients and residents when necessary
- Coordinated activities for clients and residents
- Recorded client and resident care
- Assisted with wound care
- Performed post-mortem care, if needed
CNA/Med Tech
Kindred Healthcare
01.2013 - 01.2014
- Ensured accurate medical billing
- Prepared new case files and maintained records
- Answered phones and relayed messages accordingly
- Assisted patients with care plans including daily hygiene, nutrition, and routines
- Attended doctor visits and provided companionship
- Promoted within first year of employment
Assistant Manager
Target
01.2006 - 01.2013
- Screened, hired and retained qualified candidates to meet store needs
- On boarded, scheduled, and managed new hires
- Assessed and investigated staff concerns and issues, provided performance coaching, counseling, and disciplinary action when appropriate including documentation
- Completed reference and background checks
- Modeled excellent customer service and ensured balanced drawers
- Promoted to Assistant Manager after 1st year of employment
- Managed a group of team members
- Oversaw day to day store operations
- Opened and closed store
- Provided excellent customer service to all customer in a timely manner
- Managed daily reports of transactions
- Trained new employees on store processes and procedures
- Coordinated schedules and assigned team member shifts
Education
Bachelor of Healthcare Administration - Healthcare Administration
Fresno Pacific University
Fresno, CA05.2017
Associate of Science - Clinical & Administrative Medical Assisting
San Joaquin Valley College
Fresno, CA06.2012
Skills
- Healthcare Vocabulary
- Proficient in Insurance Verification
- Medical Administration Records
- Medical Billing and Coding
- HIPAA Compliance Expertise
- Electronic Health Records
- Human Resources Management
- Appointment Coordination
- Strategic Networking Skills
- Management and Leadership Skills
- Strong Analytical Abilities
- Exceptional Communication Skills
- Expertise in Full Recruitment Life Cycle
- Experience with Franchise and Start-Up Environments
- Specialized in Clinical Recruitment
Accomplishments
- Achieved Break Even Award through effectively helping with consistent outreach for business growth.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- CPR/First Aid, CPR Certification
- BLS Certification
Awards
- Break Even Award, Company Break Even Award.
- Employee of the Month, 12/01/24
Timeline
Senior Clinical Recruiter
Maximus
12.2022 - Current
Recruiting Manager
Supplemental Health Care
04.2022 - 12.2022
Director of Operations
A Better Solution In Home Care, Inc
09.2019 - 04.2022
Medication Aide / Technician / Certified Nursing Assistant
Brookdale Senior Living
01.2016 - 01.2017
Healthcare Recruiter Management
Maxim Healthcare Services
03.2015 - 09.2019
Medication Technician/Caregiver PRN
Westmont Living
01.2014 - 01.2018
CNA/Med Tech
Kindred Healthcare
01.2013 - 01.2014
Assistant Manager
Target
01.2006 - 01.2013
Associate of Science - Clinical & Administrative Medical Assisting
San Joaquin Valley College
Bachelor of Healthcare Administration - Healthcare Administration
Fresno Pacific University
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