Norman Togashi
Redlands,CA
Summary
Dynamic and results-driven professional with a proven track record at Boston Scientific, adept at sales process optimization and fostering key customer relationships. Excelled in territory management and sales team collaboration, consistently exceeding customer satisfaction goals. Skilled in objection handling and deal structuring, leveraging both technical and interpersonal skills to drive success and innovation.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Principal Sales Representative
Boston Scientific
Saint Paul, MN
11.2011 - 11.2024
- Managed customer relationships across multiple accounts.
- Ensured compliance with legal regulations related to the sale of products or services.
- Developed key customer relationships to increase sales.
- Provided technical support to customers regarding product use and features.
- Identified target markets for new products and services.
- Negotiated pricing agreements with key customers to maximize profits.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cardiac Cath Lab Technologist
Loma Linda University Health Care
Loma Linda, CA
03.1996 - 11.2001
- Assisted physicians with surgical procedures and cardiac catheterizations.
- Assisted in training new personnel on use of cath lab equipment and protocols.
- Set up and operated hemodynamic monitoring systems used in cardiovascular diagnostic testing.
- Monitored vital signs before, during, and after cardiac catheterization procedures.
- Assisted in training technicians, medical students or other staff members.
- Produced contrast-enhanced radiographs of heart and cardiovascular systems with help of diagnostic imaging equipment.
- Instructed patients regarding preparation for cardiac catheterizations and recovery following procedure.
- Set up equipment to prepare for patient procedures and tests.
- Maintained sterile field during all invasive procedures in accordance with safety protocols.
Ski Instructor
Snow Summit Mountain Resort
Big Bear Lake, CA
11.1983 - 04.2001
- Ensured compliance with resort policies regarding safety regulations while on the slopes.
- Instructed skiers of all ages and abilities on safety, proper form, equipment usage, and skiing techniques.
- Maintained up-to-date knowledge of skiing techniques, equipment, and teaching methodologies.
- Conducted ski assessments for beginners and intermediate skiers in order to determine their skill level.
- Assisted in training and mentoring new ski instructors, sharing best practices and teaching strategies.
- Developed lesson plans that included drills and activities tailored to each student's individual needs.
- Participated in professional development opportunities such as workshops or seminars.
- Conducted group and private ski lessons, ensuring safety and adherence to ski resort policies.
- Determined appropriate levels for classes based on age groups and ability levels.
- Demonstrated advanced skiing techniques by performing them before the class.
- Monitored weather and snow conditions, adjusting lesson plans as necessary for safety.
- Recognized by management for providing exceptional customer service.
Cardiac Cath Lab Technologist
Kaiser Permanente
Fontana, CA
01.1994 - 03.1996
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated C-arm fluoroscopy machine to obtain images of heart anatomy for diagnosis and treatment planning.
- Ensured compliance with hospital policies related to infection control, radiation safety, and hazardous waste management.
- Assisted physicians with cardiac catheterization procedures, including pre and post-procedure patient care.
Cardiac Cath Lab Technologist
Loma Linda University Health Care
Loma Linda, CA
07.1984 - 01.1994
- Assisted physicians with surgical procedures and cardiac catheterizations.
- Monitored vital signs before, during, and after cardiac catheterization procedures.
- Instructed patients regarding preparation for cardiac catheterizations and recovery following procedure.
- Operated C-arm fluoroscopy machine to obtain images of heart anatomy for diagnosis and treatment planning.
Education
Associate of Science - Radiologic Technology
Loma Linda University
Loma Linda, CA06-1984
Some College (No Degree) - Biology
Pacific Union College
Angwin, CASkills
- Sales process optimization
- Customer segmentation
- Objection handling
- Deal structuring
- Sales team collaboration
- Territory management
Accomplishments
- Multiple natioanl sales awards including Tour de Force, Triple Crown, Sales Rep of the Year, 3 x President's Club and numerous local awards.
Certification
- ARRT and CRT certification
- PSIA Level 3 certification
Timeline
Principal Sales Representative
Boston Scientific
11.2011 - 11.2024
Cardiac Cath Lab Technologist
Loma Linda University Health Care
03.1996 - 11.2001
Cardiac Cath Lab Technologist
Kaiser Permanente
01.1994 - 03.1996
Cardiac Cath Lab Technologist
Loma Linda University Health Care
07.1984 - 01.1994
Ski Instructor
Snow Summit Mountain Resort
11.1983 - 04.2001
Associate of Science - Radiologic Technology
Loma Linda University
Some College (No Degree) - Biology
Pacific Union College
Similar Profiles
Halima ABDIHalima ABDI
Medical Device Assembler at Boston ScientificMedical Device Assembler at Boston Scientific
CAROLINE A AYEMELECAROLINE A AYEMELE
Business Process Analyst II at Boston ScientificBusiness Process Analyst II at Boston Scientific
Rufus BarteeRufus Bartee
Inventory/Material Control BSA Clerk at Boston ScientificInventory/Material Control BSA Clerk at Boston Scientific