Nory Schmidt
New Orleans,LA
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Dedicated laboratory professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
Quality Assurance Manager /Sales Representative
Accureffernce Laboratory
08.2021 - 01.2023
- Assisted with developing and implementing quality assurance improvements based on call evaluation results.
- Provided ongoing feedback to management and call representatives to foster improvement.
- Reviewed and scored calls made utilizing company-defined quality monitoring standards
- Drafted performance and quality assurance reports and presented findings at weekly and monthly quality meetings.
- Performed call audits to monitor regulatory compliance.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Kept inspection journals and daily summary logs as required.
- Implemented test scripts and recorded results.
Medical Technologist Clinical Generalist
UMC Hospital
01.2020 - 07.2021
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Trained other employees in laboratory testing procedures.
Lead Medical Technologist in Stem Cell Lab
Tulane Medical Center
10.2012 - 05.2019
- Maintained patient confidence and protected hospital by keeping information confidential.
- Created reports of technological findings by collecting, analyzing and summarizing information.
- Conserved laboratory resources by using equipment and supplies to accomplish job results.
- Evaluated quality control within laboratory using standard laboratory test and measurement controls.
- Processed stem Cell for cryopreservation. Coordinate with transplant physicians in preparation for transplant.
Medical Technologist Generalist
Childrens Hospital
10.2008 - 10.2012
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Assisted in the collection of bone marrow and performed bone marrow differentials.
Medical Technologist Generalist
Tulane Lakeside Hospital
01.2006 - 10.2008
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology and blood group, assessing compatibility for transfusion purposes.
- Altered and adjusted methods and procedures to comply with age-specific competency guidelines.
Medical Technologist Generalist
West Jefferson Hospital
05.2006 - 12.2006
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Participated in procedure and instrument development activities.
- Established and monitored quality assurance programs and activities to maintain accuracy of laboratory results.
Medical Technologist Generalist
Summit Hospital
01.2006 - 06.2006
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Participated in procedure and instrument development activities.
Medical Technologist Generalist
Medical Center Of Louisiana- Charity Hospital
03.2001 - 12.2005
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
Laboratory Assistant, Microbiology
Baptist Memorial Hospital
02.2000 - 05.2001
- Set up, maintained and verified sterility of lab equipment and tools.
- Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
- Identified microorganisms present in patient samples and cultivated strains to support clinical diagnostics.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Processed patient specimens according to priority and documented results.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
Education
Bachelor of Science - Clinical Laboratory Science
LSU Health Sciences Center
12.2004
Associate of Science - Clinical Laboratory Science
Delgado Community College
New Orleans, LA12.2000
Skills
- Report Creation
- QA Methodologies Mastery
- Quality Assurance
- Training Implementation
- QA Reporting
- Customer Inquiries
- Final Inspections
- QC Reporting
- Audit Processes
- Critical Thinking
- Data Analysis
- SOP Development
- Coaching and Mentoring
- New Project Development
- Quality Improvement Initiatives
- Risk Assessment
- Cause and Effect Analysis
- Document Quality
- Quality Improvement
- Support Case Resolution
- Workplace Monitoring
- Supervisor Collaboration
- Daily Status Reports
- Regulatory Monitoring
- Testing Documentation Maintenance
- Correction Action Planning
- Continuous Improvements
- Corrective Action Recommendations
- Equipment Calibration
Timeline
Quality Assurance Manager /Sales Representative
Accureffernce Laboratory
08.2021 - 01.2023
Medical Technologist Clinical Generalist
UMC Hospital
01.2020 - 07.2021
Lead Medical Technologist in Stem Cell Lab
Tulane Medical Center
10.2012 - 05.2019
Medical Technologist Generalist
Childrens Hospital
10.2008 - 10.2012
Medical Technologist Generalist
West Jefferson Hospital
05.2006 - 12.2006
Medical Technologist Generalist
Tulane Lakeside Hospital
01.2006 - 10.2008
Medical Technologist Generalist
Summit Hospital
01.2006 - 06.2006
Medical Technologist Generalist
Medical Center Of Louisiana- Charity Hospital
03.2001 - 12.2005
Laboratory Assistant, Microbiology
Baptist Memorial Hospital
02.2000 - 05.2001
Bachelor of Science - Clinical Laboratory Science
LSU Health Sciences Center
Associate of Science - Clinical Laboratory Science
Delgado Community College
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