Victoria Villalba
Safford,AZ
Summary
Dedicated Certified Medical Assistant with extensive experience at Banner Health, skilled in patient care and clinical documentation. Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
3
3
years of professional experience
Work History
Certified Medical Assistant
Banner Health, University Medical Center
10.2021 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Given topical lidocaine to patients prior to procedure being done.
- Set up equipment required for treatment.
- Performed proper PPE when cleaning rooms and sterilized instruments.
- Transported patients to vehicles if needed due to effects of lidocaine.
- Removed dressings.
Medical Assistant
Tucson Orthopedic Insitute
03.2021 - 10.2021
- Performed medical records management, including filing, organizing and scanning documents.
- Performed dressing changes/removed dressing.
- Suture Removal.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
COVID-19 Tester
N/A
12.2020 - 02.2021
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Donned and removed PPE per company protocols.
- Managed inventory levels of supplies such as swabs and test kits, ensuring uninterrupted testing services for the community.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Swabbed patients and transferred collected specimen to vial.
Education
Certificate - Medical Assistant
Pima Medical Institute
Tucson06-2020
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Injection administration
- Medical terminology knowledge
- Reliable team player
- CPR
- First aid
Timeline
Certified Medical Assistant
Banner Health, University Medical Center
10.2021 - 05.2024
Medical Assistant
Tucson Orthopedic Insitute
03.2021 - 10.2021
COVID-19 Tester
N/A
12.2020 - 02.2021
Certificate - Medical Assistant
Pima Medical Institute
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