Nouar Gouasmia
Santa Barbara,CA
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
1
1
Language
6
6
years of professional experience
Work History
Barista
Tommy John
09.2019 - 09.2025
- Crafted high-quality coffee beverages that enhanced customer experience through adherence to established recipes and techniques.
- Ensured cleanliness and organization of coffee station and seating area, contributing to a welcoming environment for patrons.
- Delivered exceptional customer service by actively engaging with patrons and accurately taking orders, fostering positive customer relationships.…..
Barista
Cavalli Caffe. Tommy
09.2019 - 02.2025
- Provided exceptional customer service by engaging with patrons and taking orders.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared high-quality coffee beverages following established recipes and techniques.
- Operated espresso machines and grinders to ensure optimal performance and quality.
- Educated customers on menu items, promoting new offerings and seasonal specials.
- Collaborated with team members to manage busy shifts efficiently and effectively.
- Handled cash transactions accurately while ensuring a smooth checkout process.
- Assisted in training new baristas on service protocols and beverage preparation standards.
- Maintained cleanliness and organization of the coffee station and seating area.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Skills
- Beverage preparation
- Espresso machine operation
- Quality control
- Menu knowledge
- Customer education
- Customer engagement
- Cash handling
Languages
English Italian French Arabic Spanish
Professional
Timeline
Barista
Tommy John
09.2019 - 09.2025
Barista
Cavalli Caffe. Tommy
09.2019 - 02.2025