Dedicated dental assistant with hands-on experience at Dr. Yolanda D. Gozales, skilled in patient care and equipment sterilization. Bilingual in English and Hmong, I excel in patient communication and scheduling. Committed to enhancing patient experiences through professionalism and teamwork, ensuring a welcoming environment for all.
• Experienced in front desk customer service and daily office operations
•Skilled in Hmong-English translation for client communication
•Strong organizational abilities in scheduling, patient intake, and front office management
•Bilingual with excellent interpersonal and problem-solving skills
•Committed to delivering friendly, professional service in a fast-paced environment
• Hands-on experience assisting chairside during dental procedures and treatments
• Skilled in patient care, sterilization, and infection control protocols
• Bilingual in English and Hmong for effective patient communication and translation
• Proficient in front desk duties: scheduling, phone handling, and patient intake
• Detail-oriented, dependable, and dedicated to creating a positive patient experience
• Friendly, approachable, and professional demeanor
• Strong active listening and clear communication skills
• Patient, understanding, and solution-focused in all client interactions
• Ability to handle difficult situations calmly and professionally
• Reliable team player with a strong work ethic
• Quick learner with a positive attitude toward feedback and growth
• Dedicated to creating a welcoming and supportive customer experience